Job Description

We're recruiting!

An exciting opportunity has arisen for a motivated and dedicated individual to join our friendly and driven team as a

Mortgage Administrator

.

In this role, you will support our clients throughout their entire mortgage journey, working closely alongside our Mortgage Advisors to ensure a smooth and professional experience from start to completion.

You will receive comprehensive training in all aspects of the mortgage process, including compliance requirements, submitting applications to lenders, liaising with lenders and clients, and managing cases efficiently from beginning to end.

We are looking for someone with a strong focus on customer care, a warm and approachable manner, and a genuine commitment to progressing mortgage cases accurately and promptly.

This is a

full-time, permanent position

. If you would like to learn more or apply, please submit your CV in person or email it to

rebecca@themoneyconsultancy.com

.

Closing date: 30th January 2026

Key Responsibilities

Provide general administrative support across the business. Process mortgage applications and protection policies efficiently, ensuring clients receive regular updates and clear communication. Manage incoming phone calls, take messages, and route calls to the appropriate team members, taking action where required. Welcome visitors to the office in a professional and friendly manner and direct them accordingly. Maintain and update internal systems, including lender contact details and processing platforms. Monitor office supplies and files, arranging reorders when necessary. Keep client records up to date and accurately track case progress. Actively promote The Money Consultancy to prospective clients. Support business growth by engaging with potential clients and scheduling appointments for Mortgage Advisors.
Job Type: Full-time

Pay: 26,500.00 per year

Benefits:

Company pension
Work Location: Hybrid remote in Kidlington OX5 2BP