Job Description

Mortgage Administrator - Full-Time, Permanent

Based in our friendly Inverness office
35 hours per week | Monday to Friday
Salary: Competitive and dependent on experience

We are looking for a highly organised and detail-oriented

Mortgage Administrator

to join our growing team. This is a fantastic opportunity to be part of a fast-paced, customer-focused mortgage brokerage that prides itself on providing expert advice and a personal service.

Key Responsibilities:

Supporting mortgage advisors with the full application process from submission through to completion Liaising with lenders, clients, solicitors, estate agents, and surveyors to progress mortgage applications smoothly Managing and coordinating diaries, appointments, and follow-ups for the mortgage team Chasing outstanding documents and keeping clients regularly updated Maintaining accurate and up-to-date client files using our CRM system Ensuring all compliance and regulatory checks are completed accurately Assisting with general administration duties and handling client enquiries Keeping clear records of all communications and documentation
What We're Looking For:

Previous experience in financial services or administration (mortgage or property experience desirable) Excellent communication skills, both written and verbal Strong attention to detail and organisational skills Ability to manage multiple cases and prioritise effectively Proactive team player with a client-focused approach Confident in using IT systems and managing digital workflows
What We Offer:

A supportive and friendly working environment Opportunities for development and training Competitive salary based on experience The chance to be part of a respected and growing local business
If you're passionate about delivering excellent service and want to build a career in the mortgage industry, we'd love to hear from you.

Job Types: Full-time, Permanent

Pay: 22,880.00-23,809.00 per year

Schedule:

Day shift Monday to Friday
Work Location: In person