Job Description

Person specification

We have an exciting opportunity for a customer focused individual, someone with an interest in the world of mortgages, who is looking for flexible working.

We are on the hunt for an organised and enthusiastic team player who can support our Mortgage Advisors by providing office based administrative aid. This person needs to have an excellent eye for detail, the ability to work under pressure and be focussed on providing exceptional service.

Experience of working within the mortgage industry is desirable. Alternatively, they will have experience within the banking or insurance industry for this varied role.

Key Responsibilities

Communicating with clients throughout the mortgage process

Liaising with lenders on mortgage application updates

Updating and inputting data into the client software system

Assisting Mortgage Advisers with internal compliance

Supporting Advisers with Equity Release Mortgage and Protection administration

Uploading bills onto the accounts software system for About Mortgages and sister companies

Maintaining internal spreadsheets

Essential skills and attributes

Preferably 2 years previous mortgage industry experience, ideally in an administrative, or similar, role (other customer service experience would be considered)

Professional and presentable with strong verbal and communication skills

Excellent attention to detail

A good working knowledge of IT and Microsoft Office packages, especially Excel

Organised and reliable

Ability to multi-task

Excellent collaborator with the ability to work autonomously

Each employee has a training and development budget. Training will be provided on an ongoing basis with regular performance reviews.

At Home and About Mortgages are known locally for their community support and ethical ethos. We have a family friendly approach and invest in staff development and wellbeing, and this is why we are regularly recognised and recommended on social media or to friends and family.

If you think you've got what it takes, we want to hear from you! Please send your CV and a cover letter to Lisa Taylor at l.taylor@aboutmortgages.co.uk.

Job Types: Part-time, Permanent

Pay: 22,000.00-25,000.00 per year

Expected hours: 18 - 24 per week

Benefits:

Company events Company pension Flexitime On-site parking Private medical insurance
Application question(s):

Do you have a good working knowledge of Microsoft software packages?
Education:

GCSE or equivalent (required)
Work Location: In person

Reference ID: About Mortgages