Job Description

TRADES SUPERVISOR/ SMALL WORKS PLANNER

BELFOR provides a comprehensive service for a variety of insurance companies by reinstating their customers' homes after flood or fire damage. The role holder will be required to be manage small works projects, primarily in domestic properties - guiding permanent staff and sub-contractors to ensure the project is complete to the clients satisfaction. It is envisaged that the majority of time will be spent on-site managing the team throughout, solving problems and reporting on progress.

ROLE PURPOSE

To ensure the successful delivery of small works projects by proactively planning and coordinating resources, enabling timely completion, cost efficiency, and high-quality outcomes that meet client expectations and compliance standards.

KEY RESPONSIBILITIES

Projects Delivered On Time and Within Budget:

Develop and maintain detailed project schedules that enable small works to be completed within agreed timeframes and financial parameters.

Optimised Resource Allocation:

Ensure the right people, materials, and subcontractors are scheduled effectively to maximise productivity and minimise downtime. This may involve hands-on trade support during the job.

Client Satisfaction and Stakeholder Confidence:

Maintain clear communication with clients and internal teams to ensure project requirements are understood and met, resulting in positive feedback and repeat business.

Compliance and Risk Mitigation:

Ensure all planned works adhere to health and safety regulations, CDM requirements, and internal quality standards, reducing risk and ensuring legal compliance.

Real-Time Visibility of Project Progress:

Provide accurate and timely reporting on project status, risks, and milestones to enable informed decision-making and early intervention where needed.

Continuous Improvement in Planning Processes:

Identify opportunities to improve planning workflows, tools, and coordination practices to enhance future project delivery.

SKILLS & EXPERIENCE REQUIRED

Trade background with experience of direct work to customer Demonstrated experience in planning and delivering small works or maintenance projects.
Ability to manage multiple tasks, prioritize effectively, and maintain accurate records.

Ability to manage multiple concurrent projects with competing priorities.

Excellent communication and stakeholder management skills, including the ability to communicate with diverse stakeholders.

Understanding of budgeting and cost control.

Ability to provide excellent customer service and build strong client relationships.

Understanding of building codes, safety regulations, and other relevant requirements.

QUALIFICATIONS

NVQ Level 3 or equivalent in a relevant field (e.g., Construction, Building Services, Trade) IOSH Managing Safely or NEBOSH Certificate Full UK driving licence

COMPANY BENEFITS

Travel paid door to door Company Van: fuel card to include personal use 28 days holiday Quarterly bonus Annual Pay Review Company pension plan Life Insurance Medical Cash Plan Employee Assistance Programme Induction and E- learning Annual Flu Vaccination Full Uniform Tool allowance Eye Test
Job Types: Full-time, Permanent

Pay: 44,000.00-48,000.00 per year

Benefits:

Company car Company pension Free flu jabs Life insurance
Work Location: On the road