Job Description

We're looking for an experienced Network Engineer to join NFU Mutual on a 12-month fixed-term contract. This is a hands-on technical role requiring strong networking expertise and the ability to manage governance, firewall rules, and complex change processes. You'll play a key part in maintaining and improving our enterprise-level network environment, supporting critical incidents, and working closely with vendors.
In this role, you will provide technical approval for network changes and ensure compliance with governance standards. You'll act as an escalation point for network-related incidents, including P1 and P2 issues, and work closely with vendors and internal teams to resolve complex problems.
You'll also support network-related projects, contributing to design reviews and implementation oversight, while maintaining robust security and firewall configurations. A strong focus on governance and process adherence will be essential throughout your work.
About you
We are looking for an individual with a combination of technical expertise, problem-solving skills, attention to detail and a collaborative mindset.
Essential skills include:

• Proven experience as a Network Engineer (or similar role) in a medium-to-large, complex environment.
• Strong understanding of networking principles, firewall management, and change control processes.
• Familiarity with ITIL-aligned service management (incident, problem, and change management).
• Ability to work with multiple vendors and manage governance-heavy environments.
• Excellent troubleshooting and escalation skills.
• Experience in regulated environments would be desirable but not essential

Internally this role is known as IT Technical Service Analyst.
At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.
We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.
We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.
Benefits and Rewards
When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:

• Salary: 43,550 - 52,000
• Annual bonus (up to 17.5% of salary)
• Contributory pension scheme, up to 20%, including your 8% contribution
• 25 days annual leave + bank holidays + buy/sell/save holiday trading scheme
• A Family Friendly policy that helps you balance your work and family responsibilities
• Access to savings at High Street brands, travel and supermarkets
• 20 contribution to a monthly gym membership - subject to T&Cs
• Health and wellbeing plan - cashback for dentist, opticians, physio and more
• Access to voluntary benefits, including health assessments, private medical insurance and dental insurance
• Employee Volunteering - volunteer in the community for one day each year
• Unlimited access to Refer a Friend 500 bonus scheme
• Life Assurance cover of 4 x salary
• Employee discounts of 15% on a range of NFU Mutual insurance policies.
• Salary sacrifice employee car scheme - subject to eligibility

Working at NFU Mutual
We're one of the UK's leading general insurance and financial services companies. For over 110 years we've put our customers at the heart of everything we do. Our people are just as important to us.
We pride ourselves on being "a great place to work" and our Gallup Exceptional Workplace 2025 award was not only awarded with Distinction but also named us as the first UK-based company to receive a Gallup Exceptional Workplace for ten years in a row. We are also the only Insurer to feature in the LinkedIn Top 15 Companies 2025 list of 'Best midsize employers to grow your career in the UK', the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023, 2024 and 2025.
We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.

Skills Required