Job Description

Back up Medical Secretary Neurology



To provide medical, secretarial and administrative service to Consultants to and team, including covering duties of the medical secretaries as required.



We are looking for an experienced, highly motivated back up medical secretary to join us within Neurology based at the Royal Gwent Hospital



You will be expected to demonstrate excellent organisational skills and be flexible and adaptable in your approach to work.



You must be able to work on your initiative use, tact and diplomacy where appropriate and possess excellent communication skills.



Audio typing skills are essential. Knowledge of hospital systems would be beneficial although full training will be given to the successful candidate.



The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.



Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.



We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.



Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.



You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac

Main Responsibilities:

To provide back up support including audio typing service to Consultants and multi disciplinary teams, including typing patient clinic letters. Provide typing support where necessary to medical secretaries including results letters and other authorised reports and correspondence and actioning outcomes where applicable.



Filing and maintenance of patient case notes and other records including timely maintenance of Trust electronic patient information systems



Answer and action telephone enquiries from General Practitioners, other other hospitals, patients, patients' relatives on behalf of the Consultant



Liaise with other personnel (i.e. Medical Records staff, Scheduling Teams) regarding the arrangement of follow-up appointments, on-going referrals to other departments, and generally assist with the smooth running of the service.



Deputise for the medical secretaries as required.