Job Description

Job Overview

We're delighted to announce that, following our continued success and expansion, we are launching a brand-new and innovative New Business Team this summer and we're looking for three exceptional individuals to join us on this exciting journey. You will ensure that our clients, brokers and introducers all continue to receive the best possible service at all times. You will be expected to act as the face (or voice) of Amicus, always presenting a friendly, helpful, efficient and professional demeanour to clients, colleagues and all visitors.

This permanent role is full time, office based within our Taunton office, as the Team gets set up and embedded within the Amicus Law Business. Following that, location will be reviewed with a possibility of working from one of our other Local Offices with some local travel required.

Responsibilities

Meeting and greeting clients and other visitors and providing a warm welcome including provision of refreshments, alerting relevant members of staff to their presence, making them feel comfortable and chasing as needed Front line call handling and dealing with basic enquiries, demonstrating exceptional client service, making appointments and passing on all necessary and useful information including following up to ensure calls have been returned Balancing the requirements of visitors, callers and staff at all times and ensuring that all feel valued and noticed Keeping appropriate records in our own system of client preferences and needs and ensuring that confidential and sensitive data is safeguarded at all times Confirming appointments in advance with all visitors using the meeting room diaries and passing on information regarding any changes to the relevant fee earner and their team Responsible for the accurate and timely creation of new client file records, ensuring all necessary documentation is collected, verified, and entered into the firm's case management system in accordance with regulatory compliance and internal protocols. This includes liaising with legal teams to gather client information, maintaining data integrity, and supporting the smooth onboarding of new business matters Responsible for managing the full lifecycle of client relationship development across multiple sectors or practice areas, ensuring consistent growth in new business opportunities and client engagement. This includes developing and executing strategic business development plans, tracking performance metrics, nurturing key client relationships, and collaborating with partners and legal teams to identify cross-selling opportunities and enhance the firm's market presence. Maintaining the New Business Team internal intranet page, publishing research and analyse market trends to uncover potential new clients and sectors. Work closely with partners, marketing, and practice groups to align business development efforts. Assist in the planning, coordination, and delivery of internal office events and client-facing entertainment, ensuring all activities align with the firm's brand and professional standards. This includes supporting the organisation of networking receptions, seminars, and social functions, as well as managing logistics, communications, and follow-up. Additionally, play a key role in marketing and arranging stakeholder events to strengthen client relationships, enhance visibility, and support the firm's business development objectives. Creating and maintaining archive records, closing files and scanning documents as required to include managing local will and deed stores as appropriate Conducting the administrative aspects of file reviews Seek out and communicate opportunities for social media or website content and share these with the Marketing Manager as they arise Assist with telephone and reception cover for other offices during periods of holiday and sickness or when capacity allows Set up video calls and assist users with training on AV equipment for meeting rooms as required Attend training and out of hours team meetings as needed, but not more than once per month May be required to travel between offices Other ad hoc duties as required.

Experience

Prior sales generation experience within a client-facing role would be advantageous. Strong customer skills are essential. Experience supporting business development in an external environment would be beneficial. Proven ability to network effectively with professionals and clients. Experience with profiling capabilities within the external marketplace. Sales generation and business pipeline tracking Marketing experience Following through and tracking pipeline sales Sales Food chain awareness Achievements of relative targets. If you are an ambitious professional looking to make a significant impact within a growing organisation, we encourage you to apply for this exciting opportunity.
Full Time - 8.45am - 5.15pm Monday to Friday

Competitive Salary

Job Types: Full-time, Permanent

Pay: 25,000.00 FTE

Job Types: Full-time, Permanent

Pay: Up to 25,000.00 per year

Schedule:

Monday to Friday
Experience:

Sales: 1 year (preferred)
Work authorisation:

United Kingdom (required)
Work Location: In person

Application deadline: 19/06/2025
Reference ID: TAU/NBT
Expected start date: 01/08/2025