Job Description

We're looking for an enthusiastic and responsible Night Porter to join our team as we extend our opening days, helping to ensure the safety, comfort and smooth overnight operation of the hotel for our guests.

Caer Rhun nestled in the stunning Conwy countryside will open with 32 stunning bedrooms, cosy and relaxing lounge bar, breakfast room and great event spaces.

Key Responsibilities of the Night Porter

Ensuring the safety and security of our wonderful guests and hotel is a main priority of our wonderful guests and hotel

Remain calm under pressure and able to take any challenges in your stride

Be an all-rounder helping to fulfil many different roles whilst on shift such as bar, cleaning, setting up event spaces, preparing and delivering room service orders

You will thrive on making our guest feel welcome and at home and be excellent at building a rapport with new and returning guests

You will have a through knowledge of our wonderful hotel and services

Be proficient in hotel computer system Guestline, training will be provided

You will be personable, engaging, welcoming and helpful to all guests at all times.

You must take pride in your work, and be well-presented, articulate, and passionate about customer service.

This is a role that involves working from 11pm to 7.30am to include the weekends on a rota basis.

Night Porter - about you

Full, clean driving license is required due to our rural location

Experience working in a previous Night Porter role or hotel environment is essential

Have a keen interest in customer service and delivering the best customer service

Confidence and motivation for working throughout the night is essential

You will need excellent attention to detail, providing first-class customer service at all time, ensuring that every interaction exceeds the guests' expectations

If this role is of interest to you, then please apply now!

Job Type: Part-time

Pay: 12.50-13.00 per hour

Benefits:

Discounted or free food Employee discount On-site parking
Work Location: In person