Job Description

Job Ref:

BRI1115

Branch:

Mercure Daventry Court Hotel

Location:

Mercure Daventry Court Hotel, Daventry

Salary/Benefits:

Competitive Salary

Contract type:

Casual

Hours:

Full Time

Hours per week:

0

Posted date:

14/05/2025

Closing date:

16/06/2025

Brightstar is an award-winning hospitality management company, with a proven track record in delivering excellence. Our motto is

people - quality - profit - and it's no accident that people are first up. We know that great things come from great people! We are passionate about creating an environment where our employees can bring their A-game and be their best selves.



We are seeking a dependable and professional Night Porter to join our team. As a Night Porter, you will provide essential overnight guest services, ensuring the hotel remains secure and welcoming throughout the night. Your responsibilities will include managing late check-ins and early check-outs, assisting with any guest queries or requests, and conducting light cleaning or maintenance tasks to uphold hotel standards.

Objectives of this role:

Serve as the face of the hotel during nighttime hours, maintaining a friendly and professional demeanour Support the smooth operation of overnight tasks and processes Ensure the security and safety of the hotel and its guests Respond to any guest concerns or issues during the night Assist with minor cleaning duties and maintenance to maintain the hotel's presentation

Responsibilities:

Handle late check-ins and early check-outs Ensure the hotel is secure by conducting routine security checks Assist guests with any requests such as room service, transportation bookings, or other services Communicate with day staff regarding any issues or guest feedback that need to be addressed Maintain cleanliness in public areas, such as lobbies and entrances, during quiet periods Support any other night duties as required by the hotel

Skills and qualifications:

Excellent verbal communication and customer service skills Ability to work independently during nighttime hours Strong attention to detail and the ability to manage multiple tasks Ability to remain calm and professional in high-pressure situations Problem-solving mindset with the initiative to handle guest concerns promptly

Preferred qualifications:

Previous hospitality or night shift experience Knowledge of basic hotel procedures, including check-in/out and security Flexible availability to work overnight shifts, including weekends and holidays

Join the Team at Mercure Daventry Court Hotel

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Are you looking for an exciting opportunity in a beautiful setting with a welcoming team? Mercure Daventry Court Hotel offers a fantastic environment to build a rewarding career in hospitality. Nestled within picturesque grounds near Drayton Water and the historic Saxon market town of Daventry, our hotel is an ideal location for individuals who enjoy working in a relaxed, yet dynamic atmosphere.



Our hotel features a range of facilities, including the Fuel Bar and Restaurant, a Leisure Club with a heated indoor pool, sauna, and steam room, creating a welcoming and enjoyable environment for both our team members and guests. Whether you're passionate about delivering excellent customer service, managing events, or creating delicious meals, there are a variety of roles where you can grow and develop your skills.

Why Work with Us?

Work in a scenic, tranquil setting

: Situated in picturesque grounds with a beautiful inner courtyard, our hotel offers a peaceful yet engaging atmosphere where you can thrive.

Join a friendly and supportive team

: We pride ourselves on our warm and welcoming environment, both for our guests and our staff.

Great career development opportunities

: With a range of roles in hospitality, food and beverage, leisure, and management, Mercure Daventry Court Hotel offers numerous paths for professional growth.

Be part of a community

: With plenty of local attractions, including Silverstone, theme parks, and country parks, our hotel is part of a vibrant and diverse community.

Mercure Daventry Court Hotel is easily accessible from major transport links and just minutes away from the M1, making it the perfect location to work in the heart of the countryside while still being close to key locations and transport routes.

Join Us

If you're passionate about hospitality and ready to be part of a dedicated team, we'd love to hear from you. Whether you're starting your career or looking to take the next step, we have opportunities for you to grow and succeed at Mercure Daventry Court Hotel.