Job Description

Job Ref:

INT24229

Branch:

Mercure Hull Grange Park

Location:

Mercure Hull Grange Park, Hull

Contract type:

Permanent

Hours:

Part Time

Shift pattern:

2300 - 0700

Hours per week:

32

Posted date:

10/11/2025

Closing date:

12/12/2025

Who are we?

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We're passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our "people first" approach to business, the Aimbridge experience is like no other.

What is in it for you?

As part of the Aimbridge team, you will have access to industry leading benefits that include


Industry leading training and leadership development opportunities Uncapped incentives to reward you for your contributions Hotel discounts portfolio wide - Staff rates and up to 50% discount on food beverage and spa Wagestream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing 24/7 access to our employee assistance programme Flexible working opportunities Access to hotel gym facilities Staff meals on duty Starting salary above national minimum wage Live-in accommodation available Free staff parking

A day in the life of...

As a Night Porter you will be responsible for ensuring the safety and security of hotel guests, staff, and the hotel at nights. You will also ensure the minimum of 2 security checks at regular intervals with emphasis on security, and fire safety. You will also help prepare breakfast for 6am, daily and liaise with guests and residents in the hotel, dealing with any problems and resolving complaints in a courteous and professional manner.



As an integral part of night time operations in the hotel, your role extends beyond the front desk! You'll be agile in your role and support operations in food and beverage, maintenance and all other areas that will require your first class customer service skills and exemplary team work skillset. This role is unlike any other in our hotel and offers development opportunities across all departments.



You'll play a crucial role in ensuring that guests have a first class enjoyable and comfortable stay.

What do we need from you?

Strong attention to detail: As night porter, you must have a keen eye for detail to ensure that all areas of the property are clean and presentable. Good communication skills: You'll have strong communication skills to interact with guests and staff members effectively. You may also need to report any issues or incidents to the appropriate authorities. Customer service skills: You should possess good customer service skills to assist guests with their needs and ensure that they have a comfortable and pleasant stay. You'll need to be approachable, friendly, and able to handle any guest complaints or requests. Ability to work overnight shifts: It goes without saying, but you must be able to work late-night and early-morning shifts as the role typically involves working during the night-time hours.

Please note that we will only be accepting applicants who are age 18 or above for this role, and comfortable with a nightshift working pattern, including commuting to and from the hotel.

At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone 'A Place to Grow'

So, click apply today, we'd love to welcome you to our inclusive team shaping the future of hospitality.

The 4-star Mercure Hull Grange Park Hotel, a 19th-century manor house nestled in 12 acres of landscaped gardens tucked within the countryside of East Yorkshire and winner of Hotel of the Year at the East Yorkshire Tourism Awards in 2019. Just a short drive from Hull city centre and Beverley Racecourse, the hotel is the ideal location for guests looking for a relaxing weekend. Enjoy international cuisine at The Brasserie or relax in the steam room at the onsite Feel Good Health Club.



Mercure Hull Grange Park Hotel is one of the largest in Hull, with locally-inspired decor found throughout. The large, airy rooms offer plenty of contemplation space, while the bright Brasserie restaurant serves a selection of fresh produce. International guests will note that the hotel is just 20 miles away from Humberside Airport and is easily accessible by train or car. Guests looking to tie the knot will appreciate the famous International Suite, which holds up to 550 guests.



Mercure Hull Grange Park Hotel is five minutes from Hull's centre and railway station. Humberside Airport is just 20 miles away. Closely located to Castle Hill hospital (0.5miles) and a short 10 minute walk.