Job Description

Night Auditor/Porter

Responsible for smooth and efficient operation of the hotel at night and to ensure the highest level of customer service. Responsible for overall health & safety at night including fire walks, security checks, and any other relevant health & safety duties, Front Office duties including running the night audit report and check-in and check-out of guests. Food & Beverage service at night. Cleaning the hotel lobby and meeting room area. Lead the team to achieve goals in relation to mystery audits, customer comment index, quality evaluations and hotel standards. Lead and develop the Night team, making sure that they become prepared for the next step in their career. Contribute to the strategic running of the hotel.
Based in Strathclyde Park and part of the M&D complex you will be part of a team of passionate people who strive to be the best in all we do.

To be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards. At Alona we look for personality over experience, so it goes without saying that you will have bags of personality and a real flair for hospitality.

As part of the M&D group, you will have access to a wide range of benefits that include:

40 hour a week contract /4 on 3 off rotation

13.50 per Hour

Hotel discounts:

Staff rates and up to 20% discount on food & beverage

20% discount in Monterey Jacks on all food.

Discounted on season pass for M&D theme park for the family.

Career and lifestyle breaks - Allowing you to take time off for key life events.

Staff meals on duty

Uniform supplied.

Job Type: Full-time

Pay: 13.50 per hour

Expected hours: No more than 40 per week

Benefits:

Free parking On-site parking Store discount
Ability to commute/relocate:

Motherwell ML1 3RT: reliably commute or plan to relocate before starting work (required)
Experience:

Hotel: 1 year (required) Customer service: 1 year (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

Application deadline: 30/06/2025
Reference ID: Night porter
Expected start date: 30/06/2025