Job Description

Fantastic full-time opportunity to join a growing and exciting broker in the international insurance solutions field. We would also consider part-time for a minimum of 3-4 days per week.

Key Duties:

- Successfully process insurance new client onboarding, contract amendments and new business enquiries and provide a first-class service to clients by fulfilling their insurance requirements.

- Support and technical assistance to Account Executives

- Provide claims assistance, including assessing claims for coverage.

- Handle day to day queries from clients and act as point of contact.

- Build and maintain relationships with clients, insurers and colleagues.

- Liaise with colleagues to share information about the current insurance marketplace, and to assist them with any insurance queries.

- Provide insurers and underwriters with accurate information to ensure they can assess each risk correctly.

- Maintain accurate files and to ensure copies of correspondence are correctly recorded.

- Provide the Operations Manager & Directors with administration support.

Skills Required:

- Excellent customer service skills and telephone manner.

- Effective communication skills, both verbal and written.

- Good IT knowledge to include competent use of Microsoft Office suite.

- Gather and analyse information for the client and resolve problems.

- Demonstrating a client focussed approach.

Second Language capabilities would be a bonus

- Identify and respond appropriately to an individual client's level of understanding.

Please note that the annual salary advertised (24k - 26k) is for a full-time position.

Job Types: Full-time, Part-time, Permanent

Pay: 24,000.00-26,000.00 per year

Benefits:

Company pension Health & wellbeing programme
Ability to commute/relocate:

London EC3N 3AJ: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person