Job Description

A great opportunity to join an Independent Financial Advice Practice as an Administrator has recently become available. We are looking to recruit an individual with exceptional customer service skills, good work ethic, good keyboard literacy and ability to think on your feet.

Key skills and responsibilities:

Building and maintaining strong relationships with new and existing clients Acting as the first 'port of call' with any queries that may come into the branch. Ensuring timely, accurate and appropriate responses to telephone calls/enquiries or correspondence from clients, lenders or solicitors Liaising with IFA's, keeping them updated with progress of specific cases and dealing with any queries arising Liaising with the Admin Team supervisor, providers and insurance companies Working to agreed practices and SLAs Inputting, updating and maintaining client data so that systems and files accurately reflecting current position at all times Ensuring highest integrity of written correspondence and documents being sent to clients and providers Maintaining and reconciling income payments Meet and Great clients as they arrive Maintain office standards throughout the day Monitor and take responsibility for incoming and outgoing post
We are looking for a candidate that has a real 'can do' attitude, who is consistently going above and beyond while demonstrating proactive approach to the tasks at hand and forward thinking.

In return, the right candidate will receive a competitive salary, performance related bonus, company pension and the opportunity to become part of a strong and supportive team.

Job Types: Full-time, Permanent

Pay: 25,000.00-28,000.00 per year

Benefits:

Company events Company pension On-site parking
Work Location: In person