Job Description

About us

Since 1968, Stuart Line Cruises has been listed as one of the top family attractions in Devon and is widely recognised as the best tourist attraction in Exmouth. With boats trips sailing the coast around Exeter, Exmouth, Torquay and Sidmouth, we give hundreds of thousands of happy passengers the chance to see the Jurassic Coast World Heritage Site, cruise the beautiful River Exe or visit a picture-postcard South Devon town.

Stuart Line Cruises has remained a family business with two boats operating year-round in our distinctive bright colours. We are a daily fixture on the water and have literally become part of the stunning scenery that we are blessed with.

We are an all weather, family-friendly, dog-friendly, value for money experience with boat trips accessible for wheelchair users. Bookings can be made for large groups, small groups and all those in between! The Company has grown and evolved so much over the years and we now not only offers pleasure cruises and family fun days out, but also live band nights and party cruises, making us known as one of the most popular event venues in Devon.

Position:

Office Administrator

Location:

Exmouth Marina and/or Exmouth Seafront

Hours:

Part-time hours during Winter, with the opportunity for full-time hours during Summer.

Hourly Rate:

Competitive, based on experience.

Description:

Are you a people person with a passion for customer service? Stuart Line Cruises is looking for a proactive and enthusiastic Office Administrator to join our close-knit, land-based team. This role is perfect for someone who thrives in a fast-paced environment and enjoys a variety of tasks, from direct customer interaction to supporting our marketing efforts. Having a great telephone manner, computer skills and customer service is a must.

You will be an essential part of our busy booking office, managing enquiries by phone, email, and in-person, processing bookings, and assisting with daily operations. This is a hands-on role that requires flexibility, such as working weekends, especially during our busy summer season and on bank holidays. Our work locations are at the Exmouth Marina and on the seafront; this is a fully on-site position.

We are a family-run business with a friendly team, and full training will be provided to the right candidate. If you are a great communicator who loves a challenge and wants to be part of a team that helps create memorable experiences for our guests, we'd love to hear from you.

Job Types: Full-time, Part-time

Pay: From 12.21 per hour

Expected hours: 16 - 39 per week

Benefits:

Company events Employee discount
Application question(s):

Are you willing to work flexible hours, including long shifts, evenings, weekends and school holidays?
Experience:

Computer skills: 1 year (preferred) Hospitality: 1 year (preferred) Customer service: 1 year (preferred)
Language:

English (required)
Work Location: In person