Job Description

We are looking for a motivated, enthusiastic and proficient administrator?to join our growing

Cumbernauld

team at our production site. Reporting to the Business Owner and GM , you will be essential in ensuring the smooth operation of our office environment. We can offer you

excellent long term job prospects

and security with a dynamic working environment and the chance to contribute to the company as it expands further. We are looking for someone who enjoys working in a fast-paced office environment and is capable of taking direction well and multi-tasking effectively. The successful candidate for this role will work closely with supervisors, owners, drivers, suppliers, customers and other members of the organisation to complete day-to-day duties in a timely fashion. The hours are

part time (during school hours)

to open the role up to those who have childcare timing constraints or those wanting to work part time during the day for their own work/life balance.

Main Duties Include:

Customer Account Supervision

:

Answering queries from potential customers and onboarding new customers from initial contact through to regular ordering. Handling customer complaints from all communication channels and making sure they are acknowledged quickly and thoughtfully. Closing complaints in a timely manner. Managing weekly small orders. Assisting in the release of new products. One to one handling of some larger customers. Assisting in daily invoicing and cash reconciliation.

Finance Support

:

Assisting in daily invoicing/adjustments and cash reconciliation. Reconciliation of monthly invoices for VAT checks (Xero) Procurement system management Business pricelist management Cash book (cash in, petty cash, reconciliation) Supplier contracts management and liaising with brokers.

General Office Support (Supporting Office Admin Staff

):

Support office admin with handling main office e-mails and phone enquiries. Answering incoming calls and liaising with customers via outbound calls and emails. Handling and adjusting customer orders (Cybake). Supporting the daytime shift staff in the day-to-day operations. Support office admin in handling day-to-day front office tasks. Assisting in daily invoicing and cash reconciliation. Updating handovers. Data entry. Making sure all filling/records/contact lists are in order and up to date Maintaining (various) records and shared documentation system. Stock ordering: Stationary, miscellaneous items. Liaising with GM and drivers to organise van repairs/maintenance.
Further Info:

Essential:

Willingness to learn more about the industry. Strong attention to detail. High level of computer literacy and proficiency in Microsoft Office packages. Excellent organisational skills, able to prioritise workload and work on own initiative, taking ownership of individual tasks and responsibilities. Able to adapt to changing departmental needs. Ability to work to deadline. Excellent customer service skills and ability to listen to any issues raised. Strong communication skills, both written and verbal and a professional telephone manner. Excellent interpersonal skills. Able to work independently and as part of a team at pace. Ideally 2 years office experience.
Preferred:

Experience in the bakery industry preferred but not essential: All training will be provided. Experience with procurement systems: Procure Wizard, Acquire, SAP would be beneficial, but not essential. Familiarity with Xero and Cybake also advantageous, but not essential, as training can be provided.
9:30-2:30 Monday- Friday (25 hours)

28 days holiday per annum

Job Type: Part time

Pay: 14 per hour.

Work Location: In person

Perks:

Onsite Parking

Staff Discount

Job Types: Part-time, Permanent

Pay: 14.00 per hour

Expected hours: 25 per week

Benefits:

Employee discount Free parking
Work Location: In person