Job Description

We are a trusted, family-run

Safety Deposit Centre

in Southall, looking for a proactive and independent

Office Administrator (Maternity Cover)

to support our team. This is a

fixed-term role for 9-12 months

(with the possibility of extension), ideally suited to someone confident working independently while delivering excellent customer service.

What you'll do:

Open and renew safe deposit box contracts, handling payments Act as the first point of contact for phone and in-person enquiries Carry out ID and security checks for client access Manage contracts, documentation, and payment reminders Maintain accurate customer records and databases (training provided) Support the smooth day-to-day running of the office
What we're looking for:

Previous all-round administrative experience Good working knowledge of Microsoft Word & Excel Excellent attention to detail and discretion when handling sensitive information Professional communication and customer service skills Ability to work independently in a small office environment

Desirable:

Conversational ability in

Hindi, Urdu, or Punjabi

to support our diverse client base (not essential)
What we offer:

Full training on internal systems Supportive, family-run working environment Valuable experience in a trusted, high-security service sector Fixed working hours (no late nights)
Apply today to join a business built on trust, discretion, and professionalism.

Job Types: Full-time, Temporary, Temp to perm
Contract length: 12 months

Pay: 30,500.00-33,000.00 per year

Benefits:

Employee discount Store discount
Ability to commute/relocate:

Southall UB1 1LN: reliably commute or plan to relocate before starting work (required)
Experience:

Administrative: 1 year (required) Customer service: 1 year (required)
Language:

English (required) Urdu (required) Punjabi (required)
Work authorisation:

United Kingdom (required)
Work Location: In person