Job Description

Office Administrator / Sales Support - Join an Award-Winning British Tea Brand

Salary: 28,000 - 32,000pa | Sydenham, London, SE26 4QP | Full-time

Looking for a varied office role with a premium, heritage British brand? Birchall Tea is seeking an organised and enthusiastic Office Administrator / Sales Support to play a key role in supporting our Operations and Sales teams. Join a friendly, fast-paced environment with great benefits and a Monday-Friday schedule.

Birchall Tea is an award-winning British tea company with over 150 years of heritage, supplying premium teas to leading hospitality and retail partners in the UK and internationally.

The Role

We are looking for a well-spoken, bright, energetic, and enthusiastic Office Administrator / Sales Support to provide on-site administrative support to our Operations and Sales teams. This is a varied and fast-paced role, ideal for someone who enjoys multitasking, prioritising workloads, and being a key part of a close-knit team.

Candidates must have accurate typing skills and a good working knowledge of Microsoft Office, including Word, Access, and Excel.

Key Skills & Attributes

Ability to meet deadlines and manage multiple tasks Excellent verbal and written communication skills Strong IT skills: Microsoft Outlook, Word, Access, PowerPoint, and Excel Team player with a positive attitude Strong organisational skills High attention to detail
Key Responsibilities

Reception duties and general office administration Order processing and taking customer orders over the phone Responding to customer enquiries and forwarding supplier enquiries Producing reports for senior management Managing office paperwork, including filing job sheets, invoices, and related documents Responsible for ensuring all trade orders are sent to the warehouse for despatch.
Ideal Candidate Profile

Previous administration experience Career-driven with a willingness to learn Open to new training opportunities Customer-focused approach Flexible, reliable, and punctual
Working Hours / Holidays

Full-time:

Monday to Friday, 9:00am - 5:30pm 1-hour unpaid lunch break
Holidays: 20 days paid holiday + Bank holidays

Benefits

Competitive salary Yearly bonus Discounted or free Tea & Wine (Pirr.pt) Monday to Friday working schedule
Location & Requirements

Work Location: In person Office Address: Sydenham, SE26 4QP Must be able to reliably commute or plan to relocate before starting Right to work in the United Kingdom required
Application Question

Where do you currently live, and how long will it take you to commute to our London office at 54 Willow Way, London, SE26 4QP?
Job Type: Full-time

Pay: 28,000.00-32,000.00 per year

Benefits:

Discounted or free food
Ability to commute/relocate:

London SE26 4QP: reliably commute or plan to relocate before starting work (required)
Application question(s):

Where do you live and how long will it take you to commute to the office which is located at postcode -SE26 4Q ?
Work authorisation:

United Kingdom (required)
Work Location: In person