Job Description

Sales and Office Admin Assistant - Full Time

Kit Buildings is a small but ambitious and growing company that supplies steel-framed buildings across the UK and beyond. We are looking for a highly experienced and proactive Sales and Office Admin Assistant to join our team. This role is ideal for someone with at least 10 years of relevant experience who is ready to take ownership of a wide range of responsibilities and contribute to the smooth running of the business.

This is a varied and rewarding position that combines administrative support with customer interaction, sales coordination, and involvement in the full customer journey--from first enquiry to delivery and aftercare. We're looking for someone who enjoys building strong relationships with customers and delivering a high level of service with professionalism and care.

Key Responsibilities:

Answer and manage incoming calls and email enquiries with professionalism and warmth Build and maintain rapport with new and existing customers, offering a friendly and knowledgeable point of contact throughout the sales process Assist with preparing quotes, sales documents, and customer correspondence using our CRM system Coordinate and follow up on customer orders, including scheduling deliveries and liaising with suppliers and drivers Provide aftercare support to customers, ensuring any queries or issues post-installation are resolved promptly and satisfactorily Perform general administrative tasks such as filing, data entry, and maintaining accurate records Support financial processes, including invoicing and basic bookkeeping using QuickBooks Manage office supplies and keep the workspace organised and efficient Organise meetings, staff schedules, and travel arrangements as needed Provide ad hoc support to other departments and directors as required
Who We're Looking For:

Minimum of 10 years' experience in a similar office-based administrative or customer-facing role A self-starter who is comfortable taking responsibility and ownership of their tasks Strong organisational skills and the ability to manage multiple priorities with efficiency and attention to detail Confident communicator with excellent verbal and written skills Professional, courteous, and personable - someone who enjoys talking to people and building relationships Proficient in using office software, including Microsoft Office, CRM systems, and ideally QuickBooks Comfortable working independently and within a small team environment
Working Hours:
Monday to Friday
9:00am - 5:00pm (30-minute unpaid break)

Job Types: Full-time, Permanent

Pay: 27,000.00-30,000.00 per year

Benefits:

Company pension Free parking On-site parking
Schedule:

Monday to Friday
Experience:

Clerical: 5 years (preferred) Phone etiquette: 5 years (preferred) Organisational skills: 5 years (preferred) Data entry: 5 years (preferred)
Work Location: In person