Job Description

Sales Office Administrator

Broadway is an innovative, family-owned plastic materials manufacturer. We've been operating from the Halesworth area in Suffolk for over 25 years. Our products are used by customers across the UK and Europe. We have exciting plans to continue our growth, but we'll always retain the family values we were built upon. If you'd like to be part of a positive culture, with a long-term vision and opportunities for career progression, then get in touch.

We're seeking a Sales Office Administrator to provide support to our experienced sales team.

Key responsibilities:

Answering phone calls and dealing efficiently with everyday customer enquiries Processing new purchase orders for customers Dispatching orders using courier websites to book in shipments for collection Communicating with our customers to keep them updated with their orders Liaising with other departments including planning, purchasing and the warehouse Use of our internal computer systems and Microsoft Office applications General administrative support and other relevant assistance to the sales team

Experience and skills required:

Highly organised with ability to follow direction and prioritise own workload Hardworking, proactive, motivated and personable Positive approach to dealing with challenges Excellent communication skills both verbal and written Confident in communicating at all levels, internally and externally Ability and desire to learn new systems and ways of working Computer literate and experience of Microsoft programmes such as Outlook, Word Excel Desire to continually provide great customer service Experience in a similar role advantageous, but not essential
We typically receive a large volume of applications for vacant roles. For this reason, it's not practical for us to respond to every applicant. We will contact any applicants who are shortlisted for interview. If you don't hear from us, we thank you for your application and wish you well in your job search.

Job Types: Full-time, Permanent

Pay: 12.32-13.80 per hour

Expected hours: 39 per week

Benefits:

Company pension Cycle to work scheme Free flu jabs Free parking Life insurance On-site parking Sick pay
Schedule:

Monday to Friday
Work Location: In person