Job Description

Peak Networks is a rapidly growing Managed Service Provider based in Chorley. Through growth we're looking for someone who will be an integral and valued member of a small successful team, overseeing administrative functions related to sales support, operating processes, and office management. The role could develop into part IT helpdesk/sales in the future.

The successful candidate will be responsible for ensuring high levels of bookkeeping and office administration and supporting the team effectively. Key responsibilities will be to manage the order process life cycle of new hardware, licensing, telecoms and mobile orders whilst maintaining accounting records and bank reconciliations.

Specific Tasks:

Creation of quotes (with guidance) Conversion of quotes to orders Creation of Purchase Orders Placing orders with suppliers Setting customer expectations Ensuring customer and invoice data is accurate Invoicing customers (automation in place) Managing Invoice queries
Familiarity with the below products would be beneficial but not essential

Xero Ability Connectwise PSA Quotewerks
Other responsibilities may include

Working with new clients and ensuring their files are properly completed and up to date and all client documentation is in order. Track customer contract renewal dates to ensure renewal actions are completed Accepting deliveries/arranging shipments Assist with answering the phone and creating support tickets during busy periods Health and Safety Administration, Fire Marshall and First Aid training will be provided Assistance with Marketing/Social Media Assisting with our mobile provision including ordering new sims, carrying out sim swaps and number porting.
Full time 8:00 - 16:00 Mon-Fri hours negotiable as the business operates 7:00 - 17:00.

Parking

Bonus scheme linked to the company's performance

Company pension scheme

25 days holiday

Your birthday off

NO AGENCYS

Job Type: Full-time

Pay: 26,000.00-29,000.00 per year

Additional pay:

Bonus scheme
Benefits:

Additional leave Bereavement leave Company events Company pension Free parking Health & wellbeing programme On-site parking Sick pay
Schedule:

Monday to Friday
Work Location: In person

Reference ID: PeakAdmin