Job Description

About the Role

We're looking for a highly organised and proactive Administrative & Operations Assistant to support our growing business 9 Technology Group.

You'll be the go-to person for ensuring our back-office operations run smoothly - from managing CRM data and tracking sales orders to handling client communication, financial admin, and general business coordination

Key Responsibilities

1. CRM & Data Management: Maintain and update contact records, contracts, and client/vendor information in our CRM and internal tools.

2. Finance & Order Support: Assist with sales order tracking, invoicing, reconciling data, and liaising with our billing system (e.g. Xero).

3. Vendor & Client Coordination: Communicate with clients and vendors via email and phone, chasing updates, orders, or documentation.

4. Admin Tasks: Prepare letters, emails, organise files, chase suppliers, renew licenses, and support operational reporting.

5. Reporting: Help prepare reports, or summaries as required for internal decision making.

6. Project Support: Assist the director with ad hoc operational or project-based tasks.

7. Documentation: Keep procedures, client files, and records up to date and properly archived.

Skills & Attributes Required

Strong working knowledge of Microsoft Office applications such as Word and Excel Experience with CRMs and contact management systems o Comfortable handling invoices, quotes, and purchase orders Excellent communication skills, both written and verbal Detail-oriented, organised, and proactive A tech-savvy mindset - able to learn new systems and platforms quickly Discretion and professionalism when handling sensitive information Familiarity with tools like Xero or GoCardless is advantageous
Interview date will be 15th August 2025 for all candidates.

Job Types: Full-time, Part-time, Permanent

Pay: 12.21-13.00 per hour

Benefits:

Casual dress Employee discount On-site parking Work from home
Schedule:

8 hour shift Day shift Flexitime Monday to Friday
Application question(s):

Do you have good maths skills ? Do you have experience in working with an IT or Technology company?
Experience:

Administrative: 2 years (preferred)
Work Location: In person

Expected start date: 18/08/2025