A small business that operated in the branding industry. We offer a full print and embroidery service alongside a full in house sign making solution.
The Role
The role will involve organisation of incoming orders, distribution of works, alongside quoting and client converse. With the company being small, the need for a hands on approach to all activities is required and there will be occasions that the applicant will be required to assist with production
Overview
We are seeking a detail-oriented and proactive Office Assistant to join our team. The ideal candidate will possess strong organizational skills and be able to manage multiple tasks efficiently. This role is essential in ensuring smooth office operations and providing excellent customer service. The Office Assistant will be responsible for a variety of administrative duties, supporting both the front desk and back-office functions. Assisting with all in house operations if and when required.
Duties
Manage front desk operations, including greeting visitors and handling inquiries.
Produce quotes, worksheets and packing lists,
Operate multi-line phone systems, ensuring effective communication with clients and team members.
Perform data entry tasks accurately and efficiently, maintaining up-to-date records.
Assist with filing and organizing documents to ensure easy access to information.
Provide customer support by addressing inquiries and resolving issues promptly.
Utilize QuickBooks & Shopify for basic tasks as needed.
Maintain calendars, scheduling appointments, and managing meeting logistics.
Demonstrate proficiency in Microsoft Office and Google Workspace for document creation and management.
Proofread documents for accuracy and clarity before distribution.
Support office management tasks, including inventory management and supply ordering.
Exhibit strong time management skills to prioritize tasks effectively.
Run print and embroidery services if required (training provided).
Help with pick and pack requirements
Requirements
A good and cheerful demeanour, a 'YES' attitude.
Previous office experience or clerical experience is preferred.
Strong computer skills, including proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace.
Excellent organizational skills with attention to detail.
Strong phone etiquette and customer service skills are essential for this role.
Ability to manage multiple tasks simultaneously while maintaining a high level of accuracy.
Typing proficiency is necessary for data entry tasks.
Some design knowledge is helpful, but not required.
Job Types: Full-time, Part-time, Freelance
Pay: 12.21-14.00 per hour
Expected hours: 24 per week
Benefits:
Flexitime
On-site parking
Work Location: In person
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