Job Description

Job Overview:

Looking for a full time, (may consider part time for the right candidate) member of staff to join our small friendly office team based in Dereham.

We are expanding rapidly and need to bring on board the right person to join our close knit team.

Do you have a positive, can do attitude?

Are you able to multi task?

Do you like data entry, calling customers and texting (using an on line system).

We are looking for a team member to assist in general office duties (answer calls, emails, calling through jobs arrange quote visits and creating quotes to email to customers) as well as support our canvasing team, this will include data entry with a strong attention to detail to ensure the information is stored and input accurately.

Do you want to work with a team of hard workers?

Do you want to be appreciated and recognised for your work?

Experience is preferred but not essential, as we are always willing to train the right person.

We offer job security and competitive rates of pay.

We would like someone who is enthusiastic, professional, reliable and presentable to join our reputable team.

Usual Working Hours: Monday - Friday between 8:00/9:00-4:00/5:00

Your duties will include some or all of the following:

Customer engagement over the phone, handling queries, taking payments, booking in quotation visits accurately.

Canvassing conversations - contacting customers who our canvassing team have already spoken to and checking details and booking their jobs in.

Assisting management with administrative duties - contacting customers, taking calls and sending emails.

We are a fast paced office and are looking for someone with:

The ability to multi task

Excellent verbal communication and customer service skills

The ability to pick up new skills and learn new processes fast.

Excellent time-keeping skills

Good attention to detail

Ability to work independently and use initiative

Ability to work as part of a team

We have a large customer base and we are growing constantly. We provide our customers with the best possible, professional service and we take care of our staff.

Additional Information:

We are a Dereham based company so ideally looking for someone local to the area.

To apply please email with a covering letter explaining why you believe you are well suited to the role.

Job Types: Part time, Permanent

Pay: 12.25

Benefits:

Casual Dress Local free parking

Schedule:

Day shift Flexitime
Supplemental pay types:

Bonus

Experience:

Customer Service: 1 year (preferred) Mac user (The office staff use Apple Mac laptops) Administrative experience Computer skills, must be very competent Good Telephone Communication: 1 year (preferred)

Licence/Certification:

Driving License (not required) must be able to get to Dereham

Work Location:

In Person
Job Types: Part-time

Pay: 12:25

Benefits:

Free parking
Schedule:

Day shift Holidays Monday to Friday Overtime
Work Location: In person

Previous Applicants need not apply
Immediate start for the right candidate

Job Types: Full-time, Part-time, Permanent

Pay: 12.25 per hour

Expected hours: 37.5 per week

Benefits:

Casual dress Flexitime Free parking
Ability to commute/relocate:

Dereham NR19 2AP: reliably commute or plan to relocate before starting work (preferred)
Experience:

Customer service: 1 year (required)
Language:

English (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

Application deadline: 04/09/2025