Job Description

We are a small Independent School for 10-17 year olds with a diagnosis of Autism. Currently we are looking for an Office Assistant to support our Office Manager with day to day tasks.

Main purpose

The administrative assistant is responsible for supporting with the administrative, and organisational processes within the school. They will also act as the initial point of contact for parents, visitors and other stakeholders so will be an ambassador for the school and embody the value, vision and ethos of the school in all interactions.

Duties and responsibilities

General administration

Update manual and computerised record/information systems

Update and maintain the school calendar

Assist with managing the school's email inbox, ensuring the school meets its expected response times and emails are forwarded to the relevant staff member as necessary

Manage and organise completed forms from parents

Report any issues with the school's IT systems

Organise and distribute incoming and outgoing post

Provide administrative support to staff as needed

Book training courses for all staff

Order, monitor and manage stock, ensuring best value following the school's purchasing processes

Carry out filing, printing and photocopying. Maintain the operation of the printer and photocopier to ensure it's ready to use at all times, resolving any issues as necessary

Assist with organising parents' evenings and other meetings and events, including the organisation of rooms and equipment, and providing refreshments as required

Keep records in accordance with the school's record retention schedule and data protection law, ensuring information security and confidentiality at all times

Attendance administration

Monitor and maintain an accurate record of pupil attendance, producing reports as necessary

Monitor the late arrival of pupils and contact parents/carers to identify reasons for non-attendance, ensuring all safeguarding procedures are followed

Reception

Act as the first point of contact for parents and visitors arriving at the school

Deal with telephone and face-to-face enquiries efficiently and in a professional and supportive manner

Seek support from other colleagues where necessary to respond to complex enquiries

Respond to messages promptly and accurately, passing on information to relevant staff members as necessary

Assist staff and pupils with the information and support they need

Security

Control access to the school in line with the school's safeguarding procedures, including signing-in visitors, checking identification as necessary, issuing passes and notifying them of safeguarding and safety procedures

Be alert to unknown individuals on the school premises and report any concerns in line with the school's procedures

Written communication

Write and send email responses that are professional and uphold the school's vision and values

Update and distribute online and offline communications (e.g. letters, newsletters, social media posts etc) to parents, staff and other stakeholders

DUE TO SAFER RECRUITMENT AN APPLICATION MUST BE COMPLETED. See www.ladybyronschool.co.uk for an application form.

Job Type: Permanent

Pay: From 22,000.00 per year

Benefits:

Company pension Free parking On-site parking Store discount
Schedule:

Monday to Friday
Ability to commute/relocate:

Fleckney, LE8 8AJ: reliably commute or plan to relocate before starting work (required)
Education:

GCSE or equivalent (required)
Experience:

Administrative: 1 year (required) Customer service: 1 year (required)
Language:

English (required)
Licence/Certification:

Driving Licence (preferred)
Work Location: In person

Reference ID: LBSOA