Job Description

Company Overview

Established in 1989, Eyedot are a leading electronic repair, design and system support company based in Devizes. Our client base is diverse, working with organisations specialising in the Aerospace, Defence, Rail, Road and Power sectors.

Summary

We are seeking a proactive and highly organised Office Manager / Operations Manager to oversee the daily operations of our business. This role plays a critical part in ensuring smooth, efficient functioning across all departments, including administration, HR, engineering, and logistics. The ideal candidate will be a strong communicator with excellent organisational skills and a proven ability to manage people, systems, and processes.

Key Responsibilities

Support the day-to-day running of the business, helping to keep things organised and running smoothly across departments. Take a lead role in HR activities such as recruitment, welcoming new team members, supporting training, appraisals, and managing leave. Work closely with teams across administration, engineering, and logistics to encourage good communication and teamwork. Prepare schedules and workflows so that production and customer commitments stay on track. Assist with commercial tasks like putting together quotes, managing invoices, and keeping financial records organised. Build and maintain positive relationships with customers, making sure they receive a high level of service and support. Help ensure a safe working environment by reviewing Health & Safety practices and supporting regular checks and audits. Support the ongoing development of our ISO 9001 Quality Management System by keeping records up to date and contributing to improvements.

Essential Skills & Experience

Previous experience in operations, office management, or a similar role where you've supported day-to-day business activities. A good understanding of HR practices such as recruitment, onboarding, and performance support. Confident communicator with strong interpersonal skills and a collaborative approach. Comfortable using everyday business software (such as Microsoft Office, customer databases, invoicing tools, or HR systems). Well-organised with the ability to balance multiple tasks and adjust to shifting priorities. Able to bring people and teams together to support smooth and coordinated working practices. Some experience with financial tasks like preparing quotes, managing invoices, or handling basic documentation. Awareness of Health & Safety practices and how they apply in a business environment. Some familiarity with quality management systems such as ISO 9001, or a willingness to learn.

Desirable:

Experience in engineering, manufacturing, or logistics environments.

Relevant qualifications in Business Administration, HR, Operations Management, or similar work experience.

Previous involvement in ISO accreditation processes.

Personal Attributes:

Detail-oriented and process-driven.

Proactive, with a hands-on, solution-focused approach.

Confident and professional manner.

Ability to work independently and as part of a team.

Flexible and adaptable to changing priorities.

NO EMPLOYMENT AGENCIES NEED APPLY

Job Types: Full-time, Permanent

Pay: 29,000.00-33,000.00 per year

Benefits:

Employee discount Free parking
Schedule:

Monday to Friday No weekends
Ability to commute/relocate:

Devizes SN10 2EH: reliably commute or plan to relocate before starting work (required)
Work Location: In person

Application deadline: 21/07/2025
Reference ID: Office Manager / Operations Manager
Expected start date: 25/08/2025