Job Description

The Company

GottaBe! is a leading brand experience and sampling agency. An award winning, independent marketing agency with head office in Southampoton and office in London. We deliver creative marketing solutions that get people talking for all the right reasons - in fact, we have been creating them for over 15 years now. Our client portfolio includes the likes of Western Union, Specsavers, PayPal, Uber, Domino's Pizza, Ding, the NHS and many more.

A lot has changed already in the last 12 months at GottaBe!; we're now a Living Wage Employer, launched our brand-new look, and added a couple more awards to the trophy cabinet, with much more still to come.

Later this year, we will begin a new chapter at a brand new office and fulfilment centre at Adanac Trade Park in Southampton! We're going big!

We are currently on the hunt for a motivated, hungry and passionate individual to join the team as our Office Manager.

We are also looking for an individual with an attention to detail, and quirky ideas, who will be a strong team player, eager to learn and can grasp new information quickly.

Specification

We are seeking a highly organised and proactive Office Manager to oversee the smooth day-to-day running of our office and fulfilment operations. This is a varied, hands-on role combining administrative responsibilities, order fulfilment, and front-of-house duties. The ideal candidate will be adaptable, people-oriented, and comfortable managing multiple tasks in a fast-paced environment.

Key Responsibilities

Office & Administrative Management

Manage daily office operations to ensure a productive and well-maintained working environment. Perform general administrative duties including document management, data entry, and reporting. Maintain office supplies, manage inventory, and liaise with vendors or service providers. Support HR functions such as onboarding new staff, maintaining records, and coordinating staff schedules.

Fulfilment Centre Support

Pick, pack, and dispatch orders with accuracy and care, ensuring timely delivery. Maintain stock levels and assist with inventory checks and reordering processes. Coordinate with our Clients to ensure fulfilment aligns with campaign timelines.

Front of House

Act as the first point of contact for clients, visitors, and deliveries. Answer phone calls and emails in a professional and timely manner. Provide hospitality and ensure meeting rooms and communal areas are presentable.

Skills & Experience

Proven experience in office management or administrative roles. Experience with order fulfilment, logistics, or warehouse operations is highly desirable. Excellent organisational skills and attention to detail. Strong communication and interpersonal skills. Ability to multitask and work independently with minimal supervision. Proficient in Microsoft Office Suite (Word, Excel, Outlook); familiarity with fulfilment software is a plus.

Salary & Perks

What are we offering, in return:

28 Days of Holiday, inclusive of Public Bank Holidays plus 1 extra day for your birthday!

2 Days annually to be spent on charity work in the local community.

Private Medical Insurance.

Pension Scheme.

Death in Service Scheme.

Range of discounts and cashbacks through our partners.

Training / Education Opportunities.

Job Type: Operations

Reporting to: Operations Director

Salary: 25,000

Working Hours

We have flexible start and finish time; start between 8 am and 10am, and finish between 4:30pm and 6:30pm, equating to 37.5 hours per week. There are occasions where you would be required to work outside of these hours and on weekends.

We're open to discussing your working hours, should you wish to work less than 37.5 hours per week.

Equal Opportunities

GottaBe! Is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Note

Please note due to the office move, we would expect the Office Manager to start at our current facilities (SO15 2FE), before moving from August/September to our new offices at Adanac Trade Park, SO16 0AS.

No agencies - sorry folks!

Job Types: Full-time, Permanent

Pay: 25,000.00 per year

Benefits:

Company events Company pension Employee discount Private medical insurance
Schedule:

Flexitime Monday to Friday
Experience:

Picking & packing: 1 year (preferred) Administrative: 1 year (preferred)
Work authorisation:

United Kingdom (required)
Work Location: In person

Reference ID: Office Manager