Job Description

Company Overview

Play Services Ireland

At Play Services Ireland, we're dedicated to creating safer, more enjoyable play environments for children across the country. We specialise in the inspection of public and private play areas across the Republic of Ireland, Northern Ireland, and Scotland, carrying out Post Installation, Operational, and Annual Inspections to the highest safety and compliance standards.

As an RPII-accredited training organisation, we deliver certified Routine and Operational Inspection Training, ensuring local authorities, schools, and private sector teams have the qualifications and confidence needed to manage and maintain playgrounds safely and compliantly.

We're also regularly engaged as expert witnesses in legal cases involving playground-related accidents. We provide independent reports, evidence-based insights, and courtroom testimony to support solicitors, insurers, and local authorities in litigation or claims processes. Through a combination of hands-on inspections, professional training, legal consultation, and ongoing support, we help raise safety standards and build safer communities across Ireland and the UK.

Summary

We're now looking for an experienced and highly organised Office & Operations Manager to join our growing team. You'll play a central role in coordinating our operations, supporting our inspection, and training teams, and ensuring the day-to-day business runs smoothly and efficiently. At Play Services Ireland, you'll be part of a purpose-driven team that's helping to make play spaces safer and more inclusive for children across the country. We pride ourselves on our integrity, expertise, and close-knit team culture.

This role offers a genuine opportunity to grow, lead, and make your mark in a well-respected and expanding company. Your work will directly support operations and help deliver services that make a meaningful difference.

Requirements

Streamlining daily operations to boost productivity and improve internal processes Managing admin staff and supporting recruitment, onboarding, and training to foster a high-performance culture Coordinating nationwide inspection schedules and ensuring operational and geographical efficiency Supporting the delivery of training, expert witness reports, and consulting services Managing client relationships and identifying new business and sales opportunities Overseeing contractor agreements, price negotiations, and tender submissions Assisting with budgeting, cost control, and financial reporting Responding to client enquiries, preparing quotes, and supporting the tender process Acting as a central point of contact for customer service and internal team coordination Overseeing office operations -- document control, compliance, scheduling, and internal procedures Managing executive calendars and coordinating travel arrangements Ensuring compliance with GDPR and confidentiality standards Supporting cross-departmental projects and marketing initiatives Analysing internal data and preparing reports to support strategic decision-making Working closely with company leadership to support growth and service delivery

We're looking for a confident, capable, and proactive Office & Operations Manager who can take full ownership of internal operations and help the business run like clockwork. This role will suit someone with a strong background in office management, operations coordination, and team support -- ideally within a busy, service-driven environment.

You should be highly organised, solutions-focused, and comfortable balancing hands-on administrative tasks with higher-level operational and project responsibilities. Flexibility, initiative, and strong people skills are key.

We'd love to hear from you if you have:

A minimum of 3 years' relevant experience in office, operations, or business management A third-level qualification in business, management, administration, or a related field A proven track record of improving processes and managing efficient internal workflows Strong communication and leadership skills -- approachable, reliable, and calm under pressure Experience managing field-based or geographically spread teams A professional, client-facing manner with the ability to nurture relationships and spot growth opportunities Confidence supporting sales functions, pricing, and tender documentation Financial awareness and experience managing budgets or reporting on financial data Proficiency with digital tools and systems (Microsoft Office, cloud storage, CRM platforms) A proactive, can-do mindset with strong attention to detail and follow-through A high level of professionalism, integrity, and discretion when handling sensitive information
Job Types: Full-time, Permanent

Additional pay:

Performance bonus
Benefits:

Free parking On-site parking
Schedule:

Day shift Monday to Friday No weekends
Work Location: In person

Application deadline: 18/06/2025
Reference ID: psi060625
Expected start date: 23/06/2025