Job Description

Location:

Northampton (Office-based, 3rd floor of private home)

Hours:

4 days/week, 9:30am - 2:30pm

Rate:

15 per hour (Freelance/Self-employed to start, with future potential for PAYE)

About Pen Written Post

Pen Written Post is a growing, eco-conscious, and creativity-led small business specialising in sustainable, handwritten direct mail marketing. Based in Northampton, we're a tight-knit team of four (soon to be three during the week) who are passionate about helping brands create meaningful, tactile connections with their customers.

We're now on the lookout for an in-house team member to support our founder and keep operations running smoothly across sales, business development, and project management.

About the Role

This is a diverse and people-oriented role - ideal for someone who loves creative businesses, thrives on organisation, and enjoys working in a friendly, neurodivergent-aware environment. Must have experience in sales and business development. We are a very small team but super friendly, creative and driven.

You'll work closely with our founder to:

Manage New Leads & Sales Opportunities

Respond to inbound enquiries from marketing Book discovery calls into the founder's calendar Follow up with warm leads and chase proposals (bonuses available) Write up custom proposals after calls, based on founder's input Track leads and conversion in Worklenz or similar CRM tools

Project Management

Ensure handwritten direct mail projects are delivered on time Coordinate schedules and production deadlines with our writing team Oversee project timelines in Worklenz and suggest process improvements Communicate efficiently between the founder, clients, and production team

Business Development Support

Spot potential new business opportunities or upsell options Contribute to building long-term client relationships

What We're Looking For

Experience in admin, project coordination, client services or sales Confidence using tools like Google Workspace, Calendly, Basecamp, and project platforms like Worklenz (or similar CRMs) Excellent written communication and confident phone/email manner Comfortable working in a neurodiverse environment--experience with ADHD, dyslexia, or similar is a bonus Friendly, focused, adaptable, and happy to wear multiple hats in a small business to help drive it Self-employed or freelance to begin with (PAYE could follow for the right fit) Bonus: A love of beautiful stationery, marketing, sustainability, or brand storytelling

What We Offer

15/hour with room for progression Flexible working hours A creative, supportive, non-corporate environment Opportunity to grow with a fast-expanding company Bonuses for successful new business brought in Plans to move to a dedicated outbuilding studio space within 12 monthsLet us know: Why this role excites you Your availability If you have experience working in neurodiverse teams
Job Types: Part-time, Temp to perm, Freelance

Pay: 15.00 per hour

Expected hours: No less than 15 per week

Additional pay:

Bonus scheme Performance bonus
Benefits:

Casual dress
Schedule:

Flexitime Monday to Friday No weekends
Language:

English (required)
Work Location: In person

Application deadline: 18/05/2025
Expected start date: 28/05/2025