Job Description

Location

Leicester/Hybrid

Vacancy Type

Fixed Term/Full Time

Application Deadline

Wednesday, February 4, 2026

Job Summary

Officer (Ethical Practice Admin)

The National Examination Board in Occupational Safety and Health (NEBOSH) is a leading global organisation that provides health, safety, and environmental qualifications.




Our

Vision

is to enable and inspire the world of work and wider environment to be a safer and healthier place. Our

Mission

is to save lives and protect people at work through offering world-class and accessible health, safety, environmental, risk and wellbeing qualifications, and services that address the changing and emerging risks in the global workplace.




NEBOSH's Ethical Practice team plays a critical role in protecting the integrity of our qualifications and assessments by carrying out activities to detect and deter malpractice.




We are currently looking for an Officer to join our administration team and help us protect the integrity of NEBOSH's qualifications by detecting, investigating, and deterring malpractice.

The role:

The

Officer (Ethical Practice Admin)

is responsible for carrying out ethical practice administrative support processes in connection with malpractice allegations, investigations, enquiries, and closing interviews, to ensure that that ethical practice tasks are completed accurately and to service standards.




Excellent attention to detail and the ability to work accurately at pace are essential, for the role-holder will be responsible for generating and sending many of the investigation-related communications to learners and Learning Partners, as well as logging allegations. Customer focus is similarly important because the role-holder will be the first line of response for enquiries about investigations.




The role requires effective teamwork with colleagues in the Ethical Practice administrative team, as well as collaboration with the investigatory team and colleagues in Operations to ensure that ethical practice tasks are completed accurately and in a timely manner. However, the role-holder will also be comfortable working without supervision and be capable of organising their own workload.

Key accountabilities include:

Accurately recording all malpractice/maladministration/closing interview incidents. Opening, coordinating, and closing malpractice investigations in accordance with agreed procedures. Coordinating high-volume investigations generated by NEBOSH's anti-plagiarism software, and performing clerical checks as required. Communicating with Learning Partners and learners in relation to ethical practice investigations and outcomes, including the production of bespoke letters/emails. Working collaboratively with the investigatory team to ensure that reviews are carried out before results are issued. Working in accordance with the administrative team rota, owning rota tasks, and advising the Team Leader of any issues. Providing accurate responses to ethical practice enquiries in a professional and timely manner Gathering and checking learner and Learning Partner data, which may include some desk-based research in support of investigations. Working collaboratively with other teams at NEBOSH, especially in Operations. Accurately processing personal and sensitive information in line with current GDPR legislation. Contributing to change projects and the TEBC programme. Identifying efficiencies and process improvements and helping to implement these.

Key skills and attributes you will need (please see full job profile):

Excellent attention to detail. Proven experience in an administrative role. Experience of producing high quality formal communications to customers. Experience of accurately processing large volumes of data, at pace. Experience of working with procedures/working in a regulated environment. Proficient in the main Microsoft software packages: Word, Outlook, Excel and Teams. Strong written and verbal communication skills, across multiple platforms. Ability to prioritise/organise own workload, and remain calm during busy periods. Ability to develop proficiency in NEBOSH's assessment-related systems. Ability to make decisions within sphere of authority.

Working week:

35 hours Monday - Friday

Work base:

NEBOSH's office in Leicestershire with opportunities for hybrid working subject to business needs.

Salary:

Up to 27,507.34 per annum.

Other benefits:

25 days' annual leave increasing with service Generous pension scheme Private Healthcare and cash plan Employee Assistance Programme Death in service Cycle Scheme * Discounted Gym Membership