Job Description

Main Purpose

Genmed has a consistent track record of winning evidenced by exceptional growth of 700% over the last five years. We have over 200 contracts in 40 NHS Trusts.

We are seeking a site co-ordinator based at Gloucester General Hospital. The site co-ordinator will assist with the co-ordination of the day-to-day activities and service delivery of the Genmed managed services to the theatre team at Gloucester. You will also cover Cheltenham hospital when required. They will be expected to monitor the ordering of consumables and the receipt of information to ensure that procedures are not postponed due to a Genmed quality failure, thus avoiding service credits. They will also assist the Service Delivery Manager and the Regional Service Delivery Manager as required.

Key Accountabilities

To support site staff and the divisional director in the effective delivery of the Genmed.me managed services at Gloucester (and Cheltenham when required) and day to day account management To represent and promote Genmed managed services efficiency and the corporate values at the customer site To carry out cycle-counting and ad-hoc stock-takes To manage all stock within the department in a pro-active manner and flag any over/under consumption plus out of date stock. This will include sourcing alternative products Raise purchase orders and ensure that all purchase orders placed by Genmed are authorised in accordance with Trust requirements and that all procedures are adhered to To train and support Trust staff in the use of Genmed systems To adhere to the reporting system and processes and to effectively manage exceptions Provide weekly backorder reports Support instrument repairs/non-stock items Deal with invoice queries To liaise and communicate effectively with customer staff at all levels and to be the first line of communication for the resolution of queries raised by them To liaise and communicate effectively with supplier and sub-contractor staff To liaise and communicate effectively with Genmed staff To manage and communicate effectively with the electrical engineering department To provide support to all wards, theatres (pre-& post op) with administration and purchasing To conduct and support supplier negotiations To provide data analysis to the Service Delivery Manager and Regional Service Delivery Manager as requested. To provide assistance to the management team with clinical trials To provide other unspecified assistance on an ad-hoc basis as and when required by the Divisional Director and the senior management team.

Skills, Experience & Qualifications

Excellent interpersonal skills Good knowledge and experience of the preparation and manipulation of data using Excel spreadsheets Good knowledge of networking and IT Good written and verbal communication skills The ability to work to tight timescales Excellent organisation ability Accuracy Good time management Ability to prioritise Ability to work under pressure Self-motivation Proactive attitude and forward planning Excellent customer service skills

KPI's

Overall customer satisfaction with MSC performance Efficiency of the MSC purchasing and stock control processes Level of service credits payable by Genmed.me Effective communication with internal and external contacts

Contacts, Relationships and Staff Interactions

This role requires a large amount of positive and effective interaction with all levels of customers, suppliers, and management teams. The site co-ordinator is a Genmed representative on site and as such interaction with the customer and the supplier staff is required to be of the highest professional level. Exceptional levels of customer service are required and as such are key to this position.

Work Environment

The position is based in an office close to operating theatres within the hospital. As a result of this it is likely that the incumbent will be required to wear surgical scrubs. You will be expected to work at both Gloucester and Cheltenham hospitals. There is some manual handling involved with this position however, the candidate will not need to hold any special licenses in relation to the same.

Benefits

Genmed offer 26 days of annual leave per calendar year to all colleagues in addition to the UK recognised bank holidays or the pro-rata equivalent. Following successful completion of the probationary period, you will be included in the company pension scheme with a 5% employers' contribution, discretionary bonus scheme and the private healthcare schemes offered by Aviva and MediCash. Genmed also offer enhanced maternity and paternity packages as well as company sick pay upon completion of the probationary period. The Bike2Work voucher scheme is also available to colleagues who are interested.

Job Types: Full-time, Permanent

Pay: From 24,000.00 per year

Benefits:

Company pension Cycle to work scheme Health & wellbeing programme Paid volunteer time Private medical insurance
Work Location: In person