Job Description

Make a difference. Lead with purpose.

Are you a dynamic, strategic thinker with a passion for making a real impact in mental health? YESS (Your Emotional Support Service), a trusted and growing charity based in Uttoxeter, Staffordshire, is looking for an

Operational Lead

to drive our commercial growth and operational excellence.

This is a pivotal, non-clinical leadership role responsible for the charity's operational success, funding development and external profile. You will play a vital role in ensuring our services are financially sustainable, well-managed and aligned with our mission to provide safe, inclusive, and forward-thinking mental health support to children, young people, and adults across the Midlands.

About YESS

At YESS, we offer a safe space for individuals to explore their diverse mental health and wellbeing needs. Grounded in our values of

flexibility

,

freedom

,

family

, and

forward-thinking

, we deliver emotional support services that make a lasting difference.

Key Responsibilities

Operational & Financial Leadership

Lead on non-clinical operations, including office management and policy development. Write and manage funding bids and grant applications to secure long-term sustainability. Collaborate with the Clinical Lead to ensure bid proposals are feasible and aligned. Provide day-to-day oversight of the finance function, ensuring effective reporting to the Board of Trustees. Develop and oversee project plans and delivery frameworks that measure impact and learning.

Strategic Promotion & Partnerships

Promote YESS in local schools, businesses, and community networks. Represent the charity at events and partner meetings. Oversee the YESS website, social media, and marketing activities. Work with our Ambassador (currently Olympic gold medallist Adam Peaty) to raise awareness and engagement.

What We're Looking For

A proven track record in operational leadership, business development or charity management. Strong experience in writing successful funding bids and/or grant applications. Financial acumen, with the ability to manage budgets and reporting. Excellent interpersonal and communication skills. A creative, proactive mindset with the ability to work independently and collaboratively.
Experience in the mental health or charitable sector is highly desirable but not essential.

Why Join Us?

Be part of a forward-thinking, values-led organisation that's making a real impact. Shape the future of a growing charity with a powerful mission. Work closely with a passionate, supportive team. Opportunity to influence strategy, funding and public engagement at a senior level.

Ready to lead with impact?

Apply now by submitting your CV and a short covering letter outlining your suitability for the role.

For an informal conversation about the role, please contact [james.tye@yess.uk].

We are committed to equality and diversity

and welcome applications from all backgrounds, especially individuals with lived experience of mental health challenges.

Please note actual salary is based on experience and pro-rata'd to 22.5 hours

Job Types: Part-time, Permanent

Pay: 24,000.00-32,000.00 per year

Expected hours: 22.5 per week

Benefits:

Casual dress Company pension Work from home
Work Location: In person

Application deadline: 30/06/2025
Reference ID: Operational Lead