Job Description

Location: Wellingborough | Salary: 44,020.80 | Posted: 20 May 2025 | Closes: 3 Jun 2025 | Job Type: Full Time and Permanent | Business Unit: UK Central Government Services | Region / Division: UK & Ireland | Reference: 17142
####

ROLE RESPONSIBILITY:

OPERATIONAL MANAGER

HMP FIVE WELLS, WELLINGBOROUGH

Salary 44,020.80 per annum

Permanent, Full Time (40 hours per week)

Excellent Company benefits including Contributory Pension

This is a great opportunity to be a part of something exciting!

Rarely does an opportunity to make your mark and further your career come up like this. A brand new contract with large scale employment opportunities, HMP Five Wells in Wellingborough is setting the standard for new build prisons of the future, using forward-thinking design and technology. The Prison is the UK's first purpose-built resettlement Prison, a one of a kind new generation category C Prison for the future that is becoming an integral part of the local community.

G4S Care & Rehabilitation Services (CaRS) successfully manages 5 prisons, one secure training centre and a number of community contracts in England and Wales. The philosophy of our prisons is to rehabilitate offenders and equip them to re-integrate into mainstream society on release. We seek to normalise prison conditions as far as possible to reflect life in the outside community. Our aim is to create an environment in which staff and prisoners feel safe.

We are now looking for an experienced Manager, with Prison or Custodial experience, to enure that all the residential functions are in compliance with the prison service requirements and related inspections such as HMIP etc.at HMP Five Wells. To succeed in this role, you will be a dynamic and engaging individual, who shares our ethics and values. You must deliver an exceptional service and can be flexible in working in diverse functions within the prison. You will also need to have excellent communication skills and be able to motivate and empower officers to deliver outstanding results. A proven operational manager, you will inspire your team and have the ability to win hearts and minds.

In this role, you will manage the efficient and effective operation of allocated functional areas or residential units and we expect you to create a positive and diverse working environment.

Key Responsibilities:
Ensure compliance with performance monitoring and KPTs in areas of responsibility, to include serious assaults, doubling, time unlocked. Ensuring that all operational policies and procedures meet contractual compliance All prison service instructions are implemented and audited to promote a safe, secure and decent environment for all prisoners and staff Implement any action plans arising from internal and external audits in a timely manner Direct line management of unit/function to include all aspects of performance management and development of strategies through bi-monthly meetings Ensure Operational Manager conducts monthly supervision with direct line reports. Monitor and liaise with the unit/function Operations Manager regarding day to day issues and routines. Develop direct reports through supporting FLMs through any management development programmes. Attend PEC, EAT, H&S, SIM, Security & other meetings as required to ensure the residential function is represented and up to date with current practices and legislation. Ensure and assist with the continual assurance with the IPF Policy, decency and basic strategy & monitor compliance. Monitor & provide assurance on stock levels to ensure continued high levels of decency through the establishments is maintained. Ensure effective management of unit/function staff, to include annual staff appraisals, performance management of staff and monitoring of probation periods, and staff development through progression of NVQ'S / apprenticeships and compliance with mandatory training. Ensure strong working relationships with activities and offender management to promote resettlement opportunities Attend the security committee meeting as a member each month and promote security and safe working practices in areas of responsibility Actively promote and ensure compliance with safer custody and violence reduction, conducting and contributing to case conferences and encouraging family liaison. Ensuring the implementation of internal and external audit reports. Undertake adjudications and Duty Director Duties as required. Manage the prisoner engagement agenda to ensure regular meeting are held with prisoners and all other relevant stakeholders within the establishment in order to address any actions and provide innovative and practical solutions. Assist in the promotion of creating a positive Health & Safety culture across the site leading by example, this includes reporting accidents and near misses in a timely manner & follow the applicable safe systems of work for the role. G4S is committed to safeguarding and promoting the wellbeing of children and adults at risk and the post holder must support these goals. The duties and responsibilities listed within this job description are not exhaustive and the job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary from time to time.



It's key that you are flexible and adaptable to deal with ever-changing scenarios within the prison. You will be supported by an enthusiastic and committed team at HMP Five Wells.



####

THE IDEAL CANDIDATE:

Essential Skills

:
Proven managerial experience. High level of resilience. Experience of managing & supporting people & dealing with HR people issues. Evidence of being a strong team player. Previous experience as a PCO & C&R trained. Experience of ACCT & CSIP.

Desirable Skills:

Knowledge of the Justice Service. Residential experience

The successful candidate will need to evidence operational excellence within a secure environment, an understanding of contractual compliance, as well as successfully managing a team

If you join us, you can be sure that you'll find a secure, friendly and professional working environment and be given all the support, training and encouragement you need to build and develop a successful career with us.





Equality and Diversity is an important part of G4S Care and Rehabilitation Services. We actively encourage applications from all backgrounds and are a fully inclusive employer who aims to support all employees to be their true selves. We are happy to discuss any reasonable adjustments for either the role or during the recruitment process.





G4S Care and Rehabilitation Services is committed to safeguarding and promoting the wellbeing of children and adults at risk and each employee is expected to support these goals.





Please note that these vacancies are subject to a 5 year checkable history and the strict vetting standards set by G4S, and HMPPS and are exempt from the Rehabilitation of Offenders Act.





You must be eligible to work in the UK and you will need to provide full details of your employment and education history for the last 5 years as part of the security screening process for this role.