Job Description

Games Workshop has a new, exciting opportunity for an Operational Support Specialist to join our Logistics Team at our EMG distribution hub.



If you are a strong communicator who can overcome critical problems at pace and are driven by a passion for testing and delivering quality to ensure a better user experience, then this could be the role for you!


Reporting to the Global Logistics Systems Manager, you will partner with the rest of the business to ensure the effective implementation and use of our digital logistics systems and services. Analysing and testing data will enable the successful delivery of our solutions.


We are looking for someone with an inquisitive approach to questioning inaccurate practices, keen to exchange ideas, knowledge, and experience to boost the quality and efficiency of the solution.



You will be reviewing and analysing specifications and requirements to produce detailed test plans, test scripts, test cases, and test exit reports to ensure the delivery of high-quality products, you will also be responsible for understanding requirements to support Logistics and IT integrations with testing major projects.



Being an expert in your field, you will have hands-on experience of system testing and warehouse management systems. Knowledge of Dev Ops, Inteq IWS and nShift Carrier Delivery would also be beneficial for this role.


With the confidence and ability to escalate and triage issues to vendors where necessary, you will ensure that all parties are clear on terminology, You will provide ongoing daily monitoring and support to operations to identify and eradicate issues before they stop or slow the operation.



With excellent interpersonal and negotiation skills, you will be able to report with clarity about issues and work together with the team to ensure they are resolved. Providing advice and training to operatives, ensuring correct processes are adhered too to enable the system to function as designed.



This is a fantastic opportunity to join Games Workshop's Logistics team. We always look for people who are as committed as we are, and who believe in and care about the things we do, so if the above sounds like you, get in touch!



This role is based at our East Midland Gateway site, located near to East Midlands Airport.

Closing Date:

Applications must be received by midnight, UK time, on Sunday 14th September 2025



Working at Games Workshop



At Games Workshop we are looking for people who will do their best to understand the needs of the company and to put those needs first when they are at work. Because of this we believe that what you are like, hence the attitude you show to work and the way you choose to behave is even more important than your skills and experience.



The Warhammer World site is based just outside of Nottingham city centre and benefits from a nearby tram stop and free onsite car parking.



In return for your hard work, you will receive 33 days holiday per year (including public holidays), matching contributory pension scheme up to 7.5%, profit share bonus (subject to GW meeting profit targets) and option to join our Share Save scheme. Oh and let's not forget, a staff discount of between 25% and 50% on our products!



How to Apply



To apply, please send us a letter or a video telling us why you want this job. This is a great opportunity for you to let us know that you understand what we are looking for.



Please include an up-to-date CV to support your application.