We are looking for a new Operational Support Specialist to join our Back Office team.
Brief overview of the role
The Operational Support Specialist reports to the Team Manager - Back Office and is responsible for progressing all administration required to support Guardian's Customer Service proposition and achieve the target business outcomes.
What you'll be doing
In this role you will ensure Guardian's customer services proposition for both advisers and customers are delivered with a high standard whilst accurately and compliantly process all types of administration.
You will work as part of a team to ensure requests from internal and external customers are processed within agreed SLA's and develop and maintain relationships across the department and the business ensuring a cohesive working environment for everyone.
If you feel that you would thrive in this position, please do not hesitate to apply!
Should you wish to learn more about the role, or have any questions, please contact our HR Team via hrservicedesk@puntersouthallgroup.com.
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