Job Description

Location:

Central London

Job Type:

Full-Time

We are currently seeking an enthusiastic and highly organised

Operations & Admin Coordinator

to join our growing team. This is a fantastic opportunity for someone eager to gain hands-on experience in a dynamic, fast-paced environment and contribute meaningfully to the day-to-day operations of a busy wholesale business.

You will work closely with the Head of Digital & Operations and the Social Media Manager, playing an essential role in ensuring the smooth operation of the business. This is a varied position that offers exposure across multiple areas, including order management, customer service, stock control, and social media support.

Key Responsibilities

Oversee and fulfil wholesale orders in a timely and accurate manner Respond to customer enquiries and process orders efficiently Answer phone calls and respond to messages with a professional, customer-focused approach Support the team in resolving customer complaints and issues Conduct fortnightly stock checks and update accordingly Maintain accurate stock spreadsheets and databases Perform regular audits of the website to ensure stock levels and product details are up to date Order and manage office and packaging supplies Help maintain a tidy, organised and functional workspace Assist with social media engagement, including community management and responding to DMs/comments

Who We're Looking For

We're looking for someone who is:

Interested in the beauty industry

Is organised, proactive and able to manage multiple tasks at once

Works well within a small team

Has experience with platforms such as Shopify or WordPress (preferred but not essential)

This is an excellent opportunity for someone looking to expand their skill set in both administrative operations and creative marketing support. If you're ready to take on a varied role within a supportive team, we'd love to hear from you.

Job Type: Full-time

Pay: 25,000.00-28,000.00 per year

Language:

English (preferred)
Work Location: In person