Job Description

Established in a small garage in 1979, T&K Home Improvements have grown to become one of the most reputable independent manufacturers and installers of Windows, Doors and Conservatories, in Northamptonshire and the surrounding counties.



With over 60,000 satisfied homeowner installations, a Certificate of Distinction with Which? Trusted Trader, and four decades of experience - we always put the customer at the heart of everything we do.



45 Years on, and we continue to strive for excellence which includes having great colleagues within our team! We are now looking for more enthusiastic and energetic sales people to join our successful sales team to take the business to the next level.

Position:

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Effectively manage the main email inbox to ensure timely customer communication and direct enquiries to the relevant person.


Handle incoming calls and direct them to the relevant person.


Ensuring deliveries are received and booking aftercare calls via telephone and email.


Supporting the stores department with the returns procedure.


Provide administrative assistance to the installation and service departments to ensure all KPI targets are met.


Accurately using all IT systems to ensure compliance with company policies and GDPR.


General filing and archiving.

Requirements:

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Organisation


Ability to follow procedures


Attention to detail


Confident Communicator


Good with computer systems

Other information:

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Hours:

Monday to Friday - 9am - 2pm, 25 hours per week

Salary:

12.21 per hour

Benefits:

Instant Discounts / Cycle to Work / Motorsave Recognition Awards Length of Service Rewards Career progression and personal development Employee Assistance Programme: 24/7 helpline & face to face counselling Workplace Pension


If you feel you have the required skills and experience for this role please send your CV with a short note explaining your most relevant experience and we will be in touch.

Thank you for your interest in working for T&K Home Improvements. Unfortunately, we cannot provide visa sponsorship at this time. All applications must have the right to work in the UK to be considered. Strictly no agencies.


We welcome applications from everybody regardless of gender or age and from any and all backgrounds.