Job Description

This role is a serious opportunity

. It is not about keeping things ticking over. You will play a key role in keeping our customers happy, leading our team day-to-day, and shaping how we grow and move forward in the signmaking market.

We are fabulous,

well-established team

, with many long-serving employees, and we are looking for someone who can bring

self motivation, structure, and strong leadership

to our operations.

Job Summary

We are seeking an

experienced and proactive Operations & Production Manager

to oversee our manufacturing and operational activities.

You will be responsible for the

effective day-to-day running of operations

, maintaining high standards of quality and service, and driving continuous improvement across the business. This role requires strong leadership, practical operational knowledge, and the ability to plan, organise, and optimise workflows.

You'll work closely with the Directors and General Manager, supporting

planning, people, systems, and performance

, with a strong focus on

reliability, consistency, and continuous improvement

.

Why Join us?

A key leadership role in a growing, well-established signage business The chance to work with a loyal, experience team Real responsibility and influence over how the business operates and grows A varied, interesting role where no two days are the same.
If you are looking for a role where you can

make a genuine impact

, lead from the front, and be organised, productive and jeep thing moving forward we'd love to hear from you.

Duties

Plan, coordinate, and supervise daily production activities to ensure timely delivery of products. Creating efficient daily staff schedules that balance customer demand, production capacity, and deadlines. Acting as a key point of liaison with customers, with a strong sales and service focus Oversee quality control procedures to maintain product standards and compliance with industry regulations. Full coordination of our hire products including customer liaison and managing and booking couriers. Planning ad coordinating installation schedules with our in-house fitting team Manage supply chain logistics to ensure seamless procurement of materials and distribution of finished goods. Ensure adherence to health and safety standards. Foster a culture of continuous improvement through staff training, performance reviews, and feedback sessions.

What We're Looking For

We're looking for someone who brings a

practical, reliable, and solutions-focused approach

to their work and takes pride in keeping operations running smoothly.
You'll be a good fit for this role if you:

Are

reliable and consistent

, with a strong sense of responsibility Take a

hands-on, proactive and self motivated approach

to day-to-day operations Are a

natural problem solver

, able to identify issues and work through practical solutions Are organised with an excellent eye for detail and able to

prioritise effectively

in a busy environment Communicate clearly and work well with colleagues and customers at all levels Are comfortable being involved on the operational floor, not just in an office Follow established processes while also contributing ideas for

continuous improvement

Work independently when required and take ownership of tasks from start to finish
This role suits someone who values

doing things properly

, supports others through steady leadership, and contributes positively to a professional working environment.

Hours & Benefits

Full-time, permanent position

Monday to Friday

Competitive salary

, based on experience On-site role in York Family-run business with a collaborative, no-nonsense culture Opportunity to influence how the business operates and grows
Job Type: Full-time

Work Location: In person