Job Description

Are you an experienced senior leader in children's residential care ready to make a real impact across multiple services?

We are seeking a dedicated and strategic Operations Director to oversee the operational leadership and development of a portfolio of EBD (Emotional and Behavioural Difficulties) children's homes based in Birmingham. This is a key leadership role for a seasoned professional with the drive, vision, and compassion to deliver safe, nurturing, and high-quality care that transforms young lives.

The Role:

As Operations Director, you will be responsible for:

Providing strong, consistent leadership and supervision to Responsible Individuals and Registered Managers. Overseeing compliance, safeguarding, service quality, and performance across all homes. Leading Ofsted preparation, inspections, and responses, ensuring outcomes of 'Good' or 'Outstanding'. Developing and embedding quality assurance systems and continuous improvement strategies. Collaborating with Local Authorities, safeguarding partners, and external stakeholders to ensure best outcomes. Ensuring children's welfare and development are prioritised in every aspect of service delivery. Monitoring operational performance through visits, audits, and hands-on leadership.

Key Requirements:

Essential:

Minimum 3 years of senior leadership experience in children's residential care. Strong understanding of Ofsted frameworks, Children's Homes (England) Regulations 2015, and safeguarding legislation. Level 5 Diploma in Leadership & Management for Residential Childcare (or equivalent). Proven experience supporting and developing Registered Managers. Demonstrated success in leading multiple homes or services. Excellent communication, people leadership, and organisational skills.

Desirable:

Registered Individual (RI) experience with Ofsted. Degree in Social Work, Psychology, or a related field. Familiarity with therapeutic or trauma-informed care approaches.

What We Offer:

A values-led organisation dedicated to making a meaningful difference in children's lives. A collaborative and supportive senior leadership team. Career progression and professional development opportunities. A competitive salary package reflective of your skills and experience.
If you are ready to lead with impact and help shape the future of residential child care services in the West Midlands, we'd love to hear from you.

Job Type: Full-time

Pay: 70,000.00-80,000.00 per year

Additional pay:

Bonus scheme
Benefits:

Company pension Flexitime On-site parking
Schedule:

Day shift Monday to Friday
Work Location: In person

Reference ID: JRSC3511