Job Description

Join Our Team as a Operations Manager!

Location:

Site 5, Hill Barton Industrial Estate, Exeter

Salary:

40,000 per annum (OTE 45,000) (car and fuel allowance)

Hours:

Monday to Friday, 08:30 - 18:00 (42.5 hours per week)

Mercedes-Benz South West is on the lookout for a dedicated

Operations Manager

to lead our operations department, including inbound, prep, QC and outbound logistics to ensure smooth, efficient service. If you thrive in a fast-paced environment and are ready to exceed customer expectations, this could be the perfect role for you!

About Us:

As part of

City West Country Limited

, Mercedes-Benz South West boasts over three decades of excellence in the motor industry. We operate four dealerships across the region and are passionate about delivering top-notch service to our customers.

What You'll Do:

Maximise efficiencies within the operations department, with cost control and customer service levels in balance Support volume and GP growth of fleet through coordination & Communications of the operations department. Maximise fleet sales volume via communication of customer service, brokers, OEM, fleet management companies, funders and customers. Supporting the systems development for all Site 5 development needs Identifies training and development needs for self and management team as part of the performance management process.

What We Offer:

25 Days Holiday

+ Bank Holidays

Bonus Scheme

Car Benefit Scheme

via NELS

Scottish Widows Salary Sacrifice Pension

Employee Assistance Programme

Benefits Hub

with 1,000s of deals

Life Assurance & Enhanced Sick Pay

Career Progression

opportunities

Aspiring Managers Programme

Cycle to Work Scheme

Eye Care Vouchers

Long Service Awards

About You:

Previous experience within a operations environment Motor industry experience Strong customer service experience and focus Proven ability to analyse data for operational improvement and cost-saving initiatives Excellent administrative and IT skills, with experience in logistics systems
Job Types: Full-time, Permanent

Pay: 40,000.00-45,000.00 per year

Additional pay:

Bonus scheme
Benefits:

Company pension
Ability to commute/relocate:

Exeter: reliably commute or plan to relocate before starting work (preferred)
Experience:

Operations management: 2 years (preferred)
Licence/Certification:

Driving Licence (preferred)
Work Location: In person