Job Description

Description

Redefining how people live.



At Blueground, we believe that when your base is reliable, the world opens up. That's why we're building the world's leading platform for living.



Every year, 350 million people move between cities--yet today's housing options haven't caught up with the needs of this modern, mobile generation. Blueground was built to change that.



With 40,000+ homes across the globe, available for stays from a few days to a year or more, we're just getting started. We're on an exponential growth path to redefine living and create an entirely new category. Our edge? Powerful proprietary tech, operational excellence, and a team that executes with speed and discipline.

Our culture is grounded in five principles:

Guests First - Every decision starts with their experience.

Move Fast - We value speed, momentum, and action.

Dive In - The magic is always in the details, and we go deep.

Embrace Change - Change isn't a disruption; it's how we grow.

Keep It Honest - Transparency accelerates progress--and strengthens relationships.



If you're ready to do the best work of your life and help reshape how the world lives, we'd love to meet you.



The Role



We're looking for an Operations Manager to join our London team and play a key role in scaling and optimizing our local operations. As an Operations Manager, you'll be the engine behind our on-the-ground success--leading the end-to-end setup of new properties, managing external partners, and continuously refining processes to deliver high-quality living experiences that reflect our global standards.



This role is ideal for a resourceful, detail-driven leader who thrives in a fast-paced environment and is motivated by cross-functional collaboration and operational excellence.



What You'll Do

Lead Property Readiness:

Oversee full operational setup of new properties--including furnishing, supplies, services, and styling--ensuring each home meets brand standards and is guest-ready on time.

Design:

Coordinate and style apartment photoshoots, ensuring every property is captured in its best light and aligned with company image guidelines.

Drive Operational Efficiency:

Constantly analyze and improve processes to reduce costs and streamline workflows without compromising on quality.

Manage External Partners:

Build and maintain strong relationships with contractors, vendors, and logistics partners to ensure reliable, high-quality service delivery.

Optimize Inventory:

Oversee local inventory of furniture, consumables, and linens--managing stock levels, troubleshooting issues, and coordinating with supply chain teams.

Cross-Functional Collaboration:

Work closely with guest experience, design, and supply chain teams to ensure operational alignment and service excellence.

Data-Driven Decisions:

Track performance metrics, drive improvements through insights, and ensure consistent achievement of productivity and quality targets.

Team Leadership:

Lead and mentor a team of Operations Associates--guiding onboarding, providing ongoing feedback, and fostering a culture of ownership and high performance.



Requirements

4+ years of experience in business operations, logistics, or project management within a high-growth environment

Bachelor's degree required

Proven ability to manage complex projects and deliver results under tight deadlines

Strong communication, leadership, and stakeholder management skills

Analytical mindset with a knack for solving operational challenges

Proficiency in Google Suite and MS Office; experience with inventory or supply chain tools is a plus

Passion for delivering exceptional customer experiences

Experience in real estate, hospitality, or property management is a strong advantage

Prior team leadership or field operations experience preferred

Benefits

Your benefits:

Competitive salary + bonus

Flexible Paid Time Off

Competitive Health insurance (Medical, Dental and Vision), along with complimentary access to OneMedical and Health Advocate

Enhanced parental leave

Dynamic working environment with talented people

Complimentary accommodation in Blueground locations. Think summer in Greece and winter in Dubai!