Job Description

Job description

We're on a mission to become the UK's leading contract logistics business and we want you to come along for the ride!

We've gone from being a small business to working with some of the UK's most respected and trusted brands and our portfolio continues to grow year on year.

We know how to deliver exceptional service and so do our staff. Our rapid success and retention of both clients and employees is based on our 'Flexible. Respectful. Supportive. Mindful' approach and we live by it.

We are seeking an Operations Support Assistant to join our small, friendly team based in Sunbury.

What you'll do:

Answering incoming calls and emails from customers in a timely manner

Liaising with driving teams and managers to allocate work

Updating Contract Managers of any service issues

Build and maintain strong relationships with clients and colleagues

Create routes for drivers based on customer requests

Compile internal and external excel reports from delivery data

What you'll need:

B2B customer service experience (preferred)

Excellent communication skills both written and verbal

Good IT skills including Excel and MS Office Suite

The ability to work independently and as part of a team

What we can offer you:

Starting salary of 25,000 and 500 signing on bonus upon completion of your probation period

Career progression for ambitious staff, we love to promote from within!

Training to further develop your skill set

28 days holiday including Bank Holidays

Hours:

Monday to Friday- 08.00am- 18.30pm shifts, with hours open for discussion.

Please only apply if you have had experience working within customer service/operations or logistics within an office environment

Job Type: Full-time

Pay: From 25,000.00 per year

Work Location: In person