Job Description

Job Overview:

We are recruiting an additional Full Time

Support Assistant

to add to our existing Installations Support Team. (Office Based).

Role:

Our aim is to complete all installations on time, to a high standard with a "right first time" approach. Our Operations Support Team members make this happen and due to growth we are looking to add one more person to the team.

Our Operations Department consists of:

Planning Dept Live Installations Dept Aftersales Dept
This role will be working in one of these departments (depending on skills) with a view to being trained in all three.

Requirements:

This job involves liaising with customers, installers, surveyors and suppliers sometimes dealing with construction and manufacturing challenges therefore a decision maker level with a level of maturity and responsibility is required. The candidate must understand our products from a manufacturing perspective therefore must be willing and able to learn about them. The candidate must be an organised individual who possesses strong problem-solving skills. Must have experience of using a CRM system and have excellent written communication. An excellent confident telephone manner is essential. Proven work experience within a busy operations office or similar role ideally in double glazing or construction is preferred. A team player with a positive attitude. Competent multitasker and holds excellent IT skills.
Job Type: Full-time

Pay: From 12.21 per hour

Expected hours: 41.25 per week

Schedule:

Monday to Friday
Application question(s):

How many years of office administration experience do you have? How many years of experience do you have using a CRM system?
Experience:

construction: 1 year (required)
Work Location: In person

Application deadline: 04/07/2025
Expected start date: 14/07/2025