Job Description

Job Overview

We are seeking a professional and personable Receptionist/Optical Assistant to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional service while managing a variety of administrative tasks. This role requires strong organisational skills, attention to detail, and the ability to multitask in a busy office environment.

Responsibilities

Greet and welcome visitors in a friendly and professional manner Answer and direct phone calls with excellent phone etiquette Manage incoming and outgoing correspondence, including emails and post. Perform data entry tasks accurately and efficiently Maintain an organised filing system for documents and records. Social media posts and website interaction. Scheduling appointments. Assist in stock control. Assist with ordering lenses, contact lenses, frames and solutions. Helping clients choose suitable and stylish eyewear. Repairs and adjustments of frames.

Qualifications

Previous office or administrative experience is preferred Proficient computer skills Familiarity with Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace applications Strong organisational skills with the ability to prioritise tasks effectively Excellent communication skills, both written and verbal Experience in data entry and maintaining accurate records Ability to work independently as well as part of a team
If you are a motivated individual with a passion for providing outstanding customer service while supporting office operations, we encourage you to apply for this exciting opportunity.

Job Type: Full-time

Pay: 24,420.00 per year

Application question(s):

How soon would you be looking to start working with us?
Work authorisation:

United Kingdom (required)
Location:

Shepperton TW17 8AR (preferred)
Work Location: In person