Job Description

Do you live in Coventry and want to lead community engagement that improves health and wellbeing across the city?

Are you passionate about reducing health inequalities and driving real impact through outreach, partnerships, and innovative engagement strategies?

Do you have experience in community health, engagement, or communications--and are ready to take the lead on place-based and digital campaigns that connect people to life-changing support?

The role

As Engagement Lead for Healthy Lifestyles Coventry, working closely with the Engagement & Communications Team, HLS Coventry Strategic Engagement & Service Lead and coaches, you will operationally manage place based and digital engagement activities for the service.

You will also play a role in supporting ICE's profile awareness and opportunity building across Coventry, Warwickshire and the region.

You will support the engagement planning for service, delivering the outreach and promotional activities to encourage people into service pathways.

You will support the ongoing development of the engagement & communciations plan in collaboration with the Strategic Engagement & Service Lead, and HLS Engagement team.

You will be accountable for delivering engagement activities locally with stakeholders, workplaces and communities, bringing innovative ideas, connections and engagement tactics to the service.

Role specific purposes:

To make sure allied services, workplaces and organisations across Coventry are aware and are appropriately referring into the service, including but not limited to GP Surgeries, Hospitals, Activity Providers, Weight Management providers, NDPP, Pharmacies, Council, Third /voluntary sector and other private organisations. To give direction to the team of coaches and advisors for engagement activities within our community, to follow up and ensure tasks are completed. To ensure the Service receives enough referrals to ensure target attainment for the service's vision of reducing health inequalities and improving health outcomes for the people of Coventry, working within the expectations set by the service contract and priority groups. Coordinate the marketing requirements for the service, working closely with the marketing and creative specialists to request marketing assets (both print and digital). Lead the creation of social media content for the service channels and service mailers.
This is a Full-time role &

MUST

be able to drive and have access to a car.

Hybrid setting & will work mostly out in the community and in the office based on the service's needs.

All posts will be subject to enhanced DBS clearance.

Salary Range: 26,00 - 28,000 per annum

Who We Are

ICE is one of the fastest growing behaviour change organisations in the UK. We bring courage, energy, and ambition to equip & enable more organisations & people to move our world forward. To grow our significance as a leading behaviour change practice. By energising organisations & people to find the clarity, courage, & commitment needed to realise their full purpose & potential.

Our Mission

We are social activists driven to unlock your power, purpose, and possibility, we are for people ?and planet.

We

Make Better Happen

.

We are a purpose-driven organisation; our ethos and beliefs are important to us. As a team we hold and practice three core character traits and set around those character traits are the behaviours that matter to us as a team for our work together.

Whole Heartedness

Bring passion and energy to our work, our colleagues and ourselves.

Be ready to work hard and give 100% ? Be your true self - bring your energy, enthusiasm, and full commitment to everything you do. Be a powerful inspiration for others.? Recognise celebrate and share successes and celebrate and share success.? Show you care, support your teammates when they need it and listen to them without judgement. Treat people with respect.
Trust

Trust and intent to do the right thing.

Do the right thing. Ask yourself "did I do my best today?"? Take ownership - do what you say you are going to do. If you notice something is not right or could be done better, take responsibility to find a resolution - don't think "that's not my job." Have courage to be honest with yourself and others about what you can and can't do. Reach out for support if you need it.
Being Curious and Creative

Bringing our ideas to add value to what we do.

Explore ideas that are creative, unusual, not limited or controlled by rules or assumptions to bring new ideas and solutions. ? Share ideas, challenge, experiment and be open minded. Be curious, ask yourself, "what is it I don't understand about this?" Try something new, make bold decisions - be brave - step outside your comfort zone and don't be afraid to make mistakes - mistakes are opportunities to learn. Share learnings and welcome learnings from others.

"We live by what we believe not by what we see."

Key elements of the day-to-day role:

Identify and seek out areas of greatest need and deprived community areas that would most benefit to reduce health inequalities.

Lead on the development of service user feedback including a volunteer/ambassador scheme for local people.

Organise meetings (F2F / Virtual / Digital) with community leaders and organisations to increase uptake of referrals into Stop for Life service.

Management of Coventry'a stakeholder comms, working with the Service Lead and the Director of Engagement.

Liaise with the ICE marketing agency to engage in and inform the marketing plans and campaigns for the service.

Be the first contact for the Service engagement, the face of the service to most stakeholders.

Ensure an active marketing presence of the services within hospitals, GP surgeries, pharmacies. Community centres and other areas, specifically in deprived communities.

Service engagement development planning and marketing.

Maintain and develop excellent relationships with key clients in the sector and develop good relationships with key stakeholders and potential clients in the sector.

Regularly presenting the Service within organisations that could refer to ensure an increased uptake of referrals and continual appropriate referrals.

Tackling inappropriate referrals by contacting referring individuals.

Targeting and Increasing referrals from our Priority Groups by building and maintain relationships with different sectors of the community.

Stakeholder relationships, analysis, and development.

Regular attendance at health and wellbeing meetings across the county as well as identifying and attending local partner meetings to discuss the Service.

Communicate effectively with partners within the voluntary and community sectors, statutory services and other organisations.

Creating and sustaining relationships with employers across the county, promoting the service and working to deliver services in partnership with the employers.

Support with content creation (socials, thought leadership, blogs) related to our health and wellbeing services.

Great in-person and telephone manner, in person communication skills and a lover of digital networking too!

To have a robust understanding of all aspects of the Service and any future aspects of the Service

Support the team in identifying and delivering engagements in defined areas as directed by yourself.

Lead on developing regular Engagement Reports including engagement statistics and figures

Reinforce the ICE approach and values both on the project and internal initiatives

Representing the Company to existing and potential clients, creating, networking, developing, maintaining business relationships, from initial contact through to ensure continuous relationships, growth and profitability.

To work with other teams in ICE to develop promotion planning and execution bespoke to the Coventry area.

To lead, manage and coordinate the team regarding engagement events and activities.

To understand the ICE team code and act at all times within this code and the values of the organisation.

Act at all times within the Company's rules, policies, procedures and financial regulations.

Observe health and Safety policy and law.

Support a progressive approach to Equal Opportunities, ensuring that the Company's commitment to equality of opportunity in service provision and employment practises are upheld in any work.

Comply with clinical and information governance policy and procedures at all times.

To carry out such duties as may reasonably be requested of the role holder from time to time.

You'll think out of the box, search outside of health for solutions that might help, network, suggest and enact improvements that are within and out of your role to make better happen.

Essential existing skills/experience:

You will live in the Coventry area.

Management of Stakeholders

Management of long-term project and systems

Working in or with Statutory Sector partners, specifically health and social care.

Influencing others

Presenting to groups and individuals of all audiences Knowledge of the current health landscape, how Public Health functions, especially in Coventry

Social media/marketing; programme management.

Knowledge of Coventry. Fantastic communication skills, both verbal and written

Effective negotiation and persuasion skills

Presentation skills

Relationship building skills

Ability to segment data, specifically in regards to deprivation

Ability to communicate to a range of audiences

Analytical and problem-solving skills

Programme management skills. Ability to prioritise competing workloads

Excellent organisational skills / use of Microsoft 365 / CRMs.

Full training for all roles will be provided along with a programme of continued professional development.

Have we described you?

We can promise you an opportunity to grow, add value and progress your career in an exciting environment by bringing your strengths to our team and having fun along the way.

Don't miss out; if you have been excited by this opportunity, then act now.

Only those shortlisted will be contacted.

Job Type: Full-time

Pay: 26,000.00-28,000.00 per year

Additional pay:

Bonus scheme
Benefits:

Casual dress Company events Enhanced maternity leave Health & wellbeing programme On-site parking Paid volunteer time Sick pay
Schedule:

Monday to Friday Weekend availability
Work Location: Hybrid remote in Coventry., CV1 4LY