Job Description

Join our award-winning team here at Down Hall Hotel and Spa. We are proud to have been recently awarded AA Hotel of the Year 2024/2025 in England. We are currently seeking a proactive and detail-oriented Payroll Administrator to support our team across the business. The successful candidate will be responsible for running the payroll and assisting with payroll related processes, ensuring accuracy, compliance, and timely delivery, while working closely with relevant departments.

Down Hall Hotel have an exciting opportunity for an experienced Payroll Administrator to join our friendly Finance team. As our Payroll Administrator you will be the first point of call for all colleague and management enquiries and you will be responsible for the production of the monthly payroll, ensuring all data is processed accurately and within tight deadlines.

You will ideally have in depth knowledge of payroll and it would be great if you were part of a team that had implemented a new system, as we are currently doing this. Excellent organisation and communication skills are key, as well as being a flexible team player with a positive attitude.

The ideal candidate will possess excellent communication skills, strong organisational abilities, and previous experience in payroll administration or a related role, preferably within hospitality or a similar fast-paced environment. This role offers an excellent opportunity to further develop payroll and administrative skills in a dynamic setting, contributing to the overall success of our operations.

Responsibilities

Previous experience within payroll administration or someone on a career path within finance and payroll;

Passionate about delivering exceptional administration support for our management team with keen attention to detail;

Ability to perform under pressure and deliver results to deadlines;

An enthusiastic team player with a positive mind set;

Excellent interpersonal, time management and organisational skills;

Manage forecasted payroll and weekly time sheets;

Process monthly payroll on sage and submit in line with company deadlines to H.O.;

Update payroll reports for Casual holiday, NMW, Payroll Journals and Accrued hours;

Set up of starter's auto enrolment pension scheme where applicable;

Processing of statutory payments/deductions Including SSP, SMP & Attachment of Earnings;

Reconcile payroll to reports and & pension submission;

Issue payslips, P45's;

File on line EPS, FPS, and pension payments;

Accurate personal knowledge of legislation and best practices;

To assist the Financial Controller in preparing the month end reports;

To assist in other areas of the accounts office if the need arises and to cover absences and holidays;

To generally assist any of the other departments with queries or requests in a friendly and timely manner;

Ad-hoc projects as assigned by the Financial Controller.

Benefits

A competitive salary (pro-rata)

Holidays 20 days + bank holidays (pro-rata);

Food and drink whilst you are on a break;

Accommodation and Food & Beverage discounts;

Great opportunities to develop your skills and progress internally;

Free car parking;

Learning and Development - training and development support, no matter where you are in your career;

Excellent incentives and reward programmes including recommend a friend bonuses, employee of the month and much more.

Please note you must be eligible to live and work in the UK in order to be considered for this position and we are currently not providing visa or sponsorship for the role advertised

Ability to commute/relocate:

Bishop's Stortford: reliably commute or plan to relocate before starting work (required)
Experience:

Payroll: 1 year (preferred)
Work Location: In person

Application deadline: 15/01/2026

If you are enthusiastic about this role and excited to join one of England's most prestigious country house hotels, we would love to hear from you. Please send your CV and cover letter to HR@downhall.co.uk.

Job Type: Part-time

Pay: 31,000.00-38,000.00 per year

Expected hours: 24 per week

Benefits:

Company events Company pension Employee discount On-site parking Referral programme
Work Location: In person