Job Description

We are a long-established Veterinary Practice that believes wholeheartedly in gold standard patient, client and employee care.

Are you compassionate, friendly and highly motivated to deliver the best possible care to our clients and their pets? If so, you might be the new receptionist we need for our team!

We currently have a vacancy for a Veterinary receptionist to join our lovely team. This role will be primarily based at our Brecon branch although travel to alternative branches; Abergavenny/Monmouth/Tredegar, may be requested in line with business needs.

This is a varied and rewarding role where each shift brings something new. We're looking for someone who is warm, approachable, communicates well, has a keen eye for detail, and enjoys working as part of a supportive team.

Having the ability to build a rapport with our clients, their pets and with your colleagues is of the utmost importance.

To be considered for this role, you will need to demonstrate proven reception experience (or fantastic communication skills), be computer literate and hold strong administration, organizational and customer service skills.

In this client care role, you will be responsible for:

meeting and greeting pets and their owners

scheduling appointments

handling telephone inquiries

processing payments

dispensing medication

ensuring stock levels are accurate

maintaining good communication between clients and the veterinary team

keeping the front of house area clean and welcoming

answering emails and sorting mail

carrying out requests from management as needed

Schedule:

Monday - Friday 0830-1330 (hours maybe negotiable)

Job Types: Part-time, Permanent

Expected hours: No more than 25 per week

Benefits:

Company pension Cycle to work scheme Health & wellbeing programme Sick pay
Experience:

Customer Service: 1 year (required)
Work Location: In person

Application deadline: 14/08/2025