Job Description

Patient Care Adviser

Salary: 12.48 per hour - Incremental pay increases over 2 years

Contract: Permanent

Hours: Part-time. 23.25 hours per week to be worked Monday, Tuesday, Thursday and Friday

Overtime available to cover colleagues' Annual Leave

Details of the working hours may be obtained upon request and will also be discussed at interview.

Location:

Phoenix Health Group Cirencester

An exciting opportunity has arisen at our established and busy Cirencester Practice for a Patient Care Adviser to join our team at the Phoenix Health Group. Innovative and progressive with surgeries across Cirencester, Tetbury, South Cerney and Kemble we focus on providing excellent personal care and a holistic approach to medical practice.

The Patient Care Team provides:

A professional, positive and friendly image to patients and other visitors, either in person or via the telephone, and offers general assistance to the wider Practice team. Administrative support, making an important contribution to the overall work of the Practice.

You will need:

Excellent communication skills, written and oral with the ability to communicate confidently. Competent user of Microsoft Office software Experience of dealing with the public/patients Experience of working in a public environment Flexible to meet the demands of the post and the ability to adapt to a changing environment.

Please see the and Person Specification for further details.

Benefits include: NHS Pension Scheme, Cycle to Work scheme, regular team meetings and biannual team morale building days & other social events.

Closing date: Sunday 10th August 2025. May close early on successful appointment.

To be included in the Selection Process, an Application Form must

be completed. An application form may be downloaded from our website at:

www.phoenixhealthgroup.co.uk/surgery-information/vacancies/

Please apply by sending your completed Application Form to:

Wendy Amaral, HR & Compliance Lead, Phoenix Health Group, 9 Chesterton Lane, Cirencester, Glos GL7 1XG. Email : wendy.amaral@nhs.net

Safer recruitment practices are applied to all of our job vacancies. Successful candidates will be required to complete a pre-employment medical questionnaire, provide two references (including current/previous employer), proof of identity and right to work in the UK. Where applicable Applicants will require enhanced DBS clearance.

Job Type: Part-time

Pay: From 12.48 per hour

Expected hours: 23.25 per week

Benefits:

Company pension Cycle to work scheme
Work Location: In person

Application deadline: 10/08/2025