Job Description

Patient Care Coordinator - Ivory Dental

Ivory Dental is a modern private practice known for its personalised approach and warm, supportive environment. We're looking for someone who genuinely enjoys helping patients and can communicate with confidence and clarity. You don't need to be GDC registered, though experience in a dental setting is a strong advantage. We're also open to applicants from other industries if you have solid experience in patient coordination or high-quality consultative sales.

What's on Offer

Full-time, permanent role (39.5 hours per week) Full-time hours worked over four days: Monday, Tuesday and Thursday (8:15-7:00), Friday (8:15-5:30) Fully funded GDC registration, indemnity and CPD if applicable An additional paid day off for your birthday Your own consultation room for private patient conversations A friendly team and a well-equipped, modern practice Exposure to a wide variety of treatments including cosmetic dentistry, implants, orthodontics and endodontics Ongoing training and genuine opportunities for development Referral bonus scheme for recommending great people While we don't have onsite parking and nearby spaces are limited to two hours, the team park a couple of minutes away and can guide you to all the good free spots

What You'll Do

Welcome patients and support them through each stage of their treatment Explain treatment plans and payment options clearly and comfortably Work closely with clinicians during consultations and treatment planning Handle appointments, follow-ups and general enquiries Provide reception cover when needed, mainly on Fridays

What We're Looking For

Dental experience is ideal, especially if you're confident discussing treatment options, though GDC registration isn't required Strong communication skills and a calm, friendly approach Confidence discussing treatments and finance Private practice experience is helpful but not essential We also welcome applicants from other industries with strong patient-facing or premium sales experience

If you enjoy helping people feel informed and supported, this role gives you the chance to make a meaningful impact in a practice that values both its patients and its team.


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