Job Description

Patient Coordinator - Yorkshire Dental Suite (Leeds)

Salary:

30,000 per year

Job Type:

Full-time | Outbound Calling Role

At

Yorkshire Dental Suite

, we pride ourselves on delivering a five-star experience to every patient. As we continue to grow, we're looking for a

Patient Coordinator

to join our team--someone who is confident, compassionate, and committed to providing exceptional service.

About the Role

As a Patient Coordinator, you'll be a key part of the patient experience. Your role will focus on outbound calls to patients who are currently undergoing treatment. You will:

Check in on patient progress and experience Provide support, answer questions, and offer guidance Address any concerns or issues professionally and efficiently Ensure patients feel supported and valued throughout their journey
This role requires excellent communication skills, empathy, and the ability to build trust over the phone.

What We're Looking For

We're seeking someone who is:

A people person with a patient-first approach A strong communicator and active listener Proactive and solutions-focused Organised, reliable, and confident with follow-up communication Experienced in customer service or patient care (experience in dental or healthcare is a plus)
Why Join Yorkshire Dental Suite?

Work with one of the UK's leading private dental clinics Be part of a supportive and passionate team Opportunities for career development and progression Competitive salary and a positive, rewarding work environment
If you're passionate about helping people and want to play a meaningful role in their treatment journey, we'd love to hear from you.

Apply now

to become part of a team delivering exceptional care every day.

Job Type: Full-time

Pay: Up to 30,000.00 per year

Benefits:

Employee discount On-site parking Store discount
Work Location: In person