Patient Services Advisor
Job Description
Most important question: Do you enjoy working as part of a team and making a difference in people's lives? If you can answer yes then we might be the place for you to come and work so please read on.
Could you answer the phone and help someone find the information that they need?
Could you answer a query about a blood test result?
Are you confident with using a computer?
Are you able to multi-task and enjoy finding solutions to problems?
If you thought life as a Patient Services Advisor was only about answering the phone then you couldn't be further from the truth!
We are looking for someone to join our expanding team of administrative staff.
Life in a GP surgery is busy, varied, fast paced and often challenging.
Our team handle a high volume of calls. The role involves call handling, face to face meet and greet and administrative tasks (eg new patient registration forms and prescriptions).
We are therefore seeking those individuals with energy and enthusiasm to help us provide the very best possible experience for our patients.
Our surgery is located close to Chichester, Bosham and within easy reach of the South Downs.
We are a growing surgery and wish to recruit people who have a good sense of humour, enjoy a challenge and will offer solutions to problems that they encounter.
Main duties of the job
You will work answering the phones, sign posting patients, booking appointments, scanning documents for the clinicians, work at the front desk, process prescriptions and complete patient registrations.
You should be well organised, willing to learn new skills, ask questions and have reasonable IT skills.
You should enjoy working with people and taking on a variety of tasks. You will be given comprehensive training as part of your induction period and there will be opportunities to work alongside experienced colleagues.
Overview of our organisation
We aim to support each member of our team and treat them as individuals.
We offer the following benefits:
- Membership of the NHS Pension scheme
- 25 days leave (Pro-rata) plus Bank Holidays
- A staff well being voucher
- Tea / Coffee provided
Visits to the surgery are very welcome.
Job Types: Full-time, Part-time, Permanent
Pay: 12.32 per hour
Expected hours: 30 - 37 per week
Benefits:
Bereavement leave Company pension Free flu jabs Free parking On-site parking Sick pay
Schedule:
Day shift Monday to Friday No weekends Overtime
Ability to commute/relocate:
Emsworth, PO10 8JH: reliably commute or plan to relocate before starting work (required)
Education:
GCSE or equivalent (required)
Experience:
Medical Receptionist: 1 year (preferred)
Work Location: In person
Application deadline: 20/06/2025
Reference ID: Rec1
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Job Detail
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Job IdJD3184702
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationEmsworth, ENG, GB, United Kingdom
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EducationNot mentioned